Technician 2, Information Technology

Analog Devices; Penang; On-site; MYR 40,000 - 50,000; Full time

Job summary

A global semiconductor leader in Penang is seeking an IT Technician to provide technical support across Unix, Linux, and Windows operating systems. The ideal candidate will possess strong analytical skills, relevant IT experience, and the ability to troubleshoot various issues. Responsibilities include technical support, system maintenance, and collaboration with cross-functional teams. This role offers a dynamic work environment with opportunities for process improvements.

Qualifications

• Minimum of 3 years relevant work experience.
• Ability to work independently and collaboratively.
• Willingness to work shift-based if required.

Responsibilities

• Provide technical support for Unix, Linux, and Windows operating systems.
• Perform troubleshooting and maintenance for workstations.
• Support software installations and updates.
• Manage cloning and backup processes.
• Document processes and report on IT operations.
• Monitor repair work and infrastructure upgrades.
• Ensure adherence to IT policies and compliance standards.
• Collaborate with cross-functional teams for system efficiency.
• Explore opportunities for automation and process improvements.

Skills

Analytical and problem-solving skills

Troubleshooting hardware issues

Troubleshooting software issues

Network issues resolution

Basic programming knowledge

Education

Diploma in IT or related field

Job description

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and Twitter (X).

IT Technician – Job Description

Job Requirements:

• Diploma in IT or a related field with a minimum of 3 years of relevant work experience.
• Strong analytical and problem-solving skills with the ability to troubleshoot hardware, software, and network issues.
• Ability to work independently as well as collaboratively within a team.
• Willingness to work in a shift-based environment if required.
• Basic programming knowledge is preferred(Bash, Shell, Windows CMD).
  
  

Roles and Responsibilities:

• Provide technical support for Unix, Linux, and Windows operating systems, including troubleshooting and resolving system issues.
• Perform hands-on troubleshooting and maintenance for Sun workstations and Windows desktops.
• Support business applications, software installations, and operating system updates.
• Manage cloning and backup processes for Sun workstations and Windows desktops to ensure data integrity and system recovery readiness.
• Maintain comprehensive documentation of processes, procedures, and regular reports to support IT operations.
• Assist in monitoring and supervising repair work, infrastructure upgrades, or project-related tasks as needed.
• Ensure adherence to IT policies, security protocols, and compliance standards.
• Collaborate with cross-functional teams to enhance system efficiency and user experience.
• Continuously explore opportunities for automation and process improvements.
  
  

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

Job Req Type: Experienced

Required Travel: No

Shift Type: 1st Shift/Days