Technician 2, Failure Analysis Engineering

Western Digital Corporation; Malaysia; Hybrid; MYR 48,000 - 72,000; Full time

Job summary

Western Digital Corporation in Malaysia is seeking a motivated Technician 2 for Failure Analysis Engineering. The role focuses on investigating product failures and supporting reliability improvements through analytical tools and disciplined documentation.

You will perform detailed analyses, monitor failure trends, and collaborate with engineering, quality, and production teams to prevent recurrence. Fresh graduates are encouraged to apply; diploma in Engineering or related field is required,

Qualifications

• Diploma in Engineering or related field from a recognized institution.
• 1-3 years working experience; fresh graduates encouraged.
• Ability to manage routine laboratory analysis and urgent/ad-hoc failure cases.

Responsibilities

• Perform detailed failure analysis on defective materials, components, or products using appropriate analytical tools and techniques to identify root causes and support continuous quality improvement.
• Interpret results, monitor failure trends, and implement corrective and preventive actions in collaboration with cross-functional teams to prevent recurrence and improve product reliability.
• Follow all laboratory safety protocols and standard operating procedures, maintain accurate documentation and reporting, and ensure proper handover of analysis status and findings between shifts or team members.

Skills

Failure analysis

Root cause analysis

Report writing

Communication

Education

Diploma in Engineering

Job description

Technician 2, Failure Analysis Engineering

• Full-time
• Job Type (exemption status): Non-Exempt position - Please see related compensation & benefits details below
• Business Function: Engineering Support

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

We are looking for a motivated and detail-oriented Failure Analysis Technician to join our team. Prefer fresh graduate or experience. In this role, you will be responsible for investigating and analyzing product failures using Optical Microscope, Atomic Force Microscopy (AFM), OSA and ZYGO to determine failure defect and support the development of solutions that enhance product reliability. Your hands-on skills and technical expertise will play a critical role in our quality assurance processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform detailed failure analysis on defective materials, components, or products using appropriate analytical tools and techniques to identify root causes and support continuous quality improvement.
• Interpret results, monitor failure trends, and implement corrective and preventive actions in collaboration with cross-functional teams to prevent recurrence and improve product reliability.
• Follow all laboratory safety protocols and standard operating procedures, maintain accurate documentation and reporting, and ensure proper handover of analysis status and findings between shifts or team members.

QUALIFICATIONS & EXPERIENCE

• Completion of a diploma in Engineering or related field from a recognized institution.
• Working experience: 1-3 years, fresh graduates are encouraged to apply PREFERRED
• Able to manage routine laboratory analysis and urgent/ad-hoc failure cases with minimal supervision, ensuring timely completion of investigations and reports.
• Capable of working independently to conduct detailed failure investigations while also collaborating effectively with engineering, quality, and production teams to resolve issues.
• Proficient in written and spoken English to clearly document analysis findings, prepare technical reports, and communicate results and recommendations to cross-functional teams.
• Strong technical and analytical skills in conducting failure investigations, including root cause analysis, use of laboratory and analytical equipment and understanding of manufacturing processes and defect mechanisms.
• Effective organizational and communication skills, with the ability to work independently and in cross-functional teams, maintain accurate documentation and reports, follow laboratory safety and quality standards, and manage multiple cases within deadlines.

INCLUSION AND DIVERSITY STATEMENT

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [emailprotected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.