Technician 2, Engineering

Western Digital; Bayan Lepas; On-site; MYR 40,176 - 53,568; Full time

Job summary

Western Digital in Malaysia is seeking a detail-oriented Failure Analysis Technician to investigate product failures using FA tools such as optical microscopes, AFM and surface profilers.

The role requires a Diploma in Engineering and preference for candidates with FA/quality lab experience, plus willingness to work day and night shifts including holidays.

Qualifications

• Diploma in Engineering or related field from a recognized institution.
• Experience in FA/quality/reliability labs preferred; fresh graduates encouraged.
• Ability to work under pressure and meet deadlines.
• Good communication and teamwork skills.
• Willingness to work day and night shifts and on public holidays/weekends.

Responsibilities

• Perform detailed failure analysis on defective materials, components or products using analytical tools to identify root causes.
• Interpret results, monitor failure trends, and implement corrective actions with cross-functional teams.
• Follow lab safety protocols, maintain accurate documentation, and report findings between shifts.
• Support FA engineers in investigations and report preparation.

Skills

Attention to detail

Communication skills

Teamwork

Hands-on skills

Education

Diploma in Engineering

Tools

Optical microscope

AFM

Surface profiler

Job description

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

We are seeking a detail-oriented and efficient Failure Analysis Technician to join our team. You will be investigating and analyzing product failures using various FA equipment such as optical microscopes, Atomic Force Microscopy (AFM) and surface profiler to determine failure defects. Your hands‑on skills and technical expertise will play a critical role in our quality assurance processes.

Key Responsibilities:

• Perform detailed failure analysis on defective materials, components, or products using appropriate analytical tools and techniques to identify root causes and support continuous quality improvement.
• Interpret results, monitor failure trends, and implement corrective and preventive actions in collaboration with cross‑functional teams to prevent recurrence and improve product reliability.
• Follow all laboratory safety protocols and standard operating procedures, maintain accurate documentation and reporting, and ensure proper handover of analysis status and findings between shifts or team members.
• Support FA engineers in investigations and report preparation.

Education

• Diploma in Engineering or related fields from a recognized institution

Experience

• Candidates with early to mid‑level experience in FA/quality/reliability labs are preferred.
• Fresh graduates with strong hands‑on skills are encouraged to apply.
• Ability to work efficiently under pressure and meet deadlines
• Good communication and teamwork skills
• Willingness to work day & night shift and public holidays/weekends.

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [e-mail] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates

Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [e-mail].