Information and communications technology services managers plan, direct and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems, either as the manager of a department or as the general manager of an enterprise or organization that does not have a hierarchy of managers.
Consulting with users, management, vendors and technicians to assess computing needs and system requirements, and specifying technology to meet those needs;
Formulating and directing information and communication technology (ICT) strategies, policies and plans;
Directing the selection and installation of ICT resources and the provision of user training;