Technician

Hastings Deering (Australia) Ltd; Selangor; On-site; MYR 24,000 - 36,000; Full time

Job summary

A leading vehicle servicing company in Selangor is seeking technicians to provide professional quality service and repairs on customers’ vehicles. Responsibilities include maintaining high quality and productivity levels, ensuring vehicle cleanliness and compliance with safety practices, and attending daily briefings. This role requires attention to detail and the ability to perform under set efficiency and productivity targets.

Responsibilities

• Perform quality service and repairs on customers’ vehicles.
• Achieve sales targets while maintaining quality of service.
• Ensure cleanliness and safety of vehicles in service centres.
• Attend daily briefings and understand workshop updates.
• Maintain tools and workshop cleanliness at all times.

Job description

• To perform quality service and repairs in a professional and timely manner on customers’ vehicles.

Job Content:

Daily Vehicle Handling

• Accurate and timely performance of all work instructions stipulated in repair orders assigned by job controllers.
• Accomplish and maintain high level of quality, productivity and efficiency, achieve daily, weekly and monthly sales targets thus maintain low rate of comeback repairs or complaints
• Responsible for vehicle cleanliness, security and safety while in service centres.
• Immediately inform service foremen on any work delays whenever jobs are unable to meet actual flat rate time.

Operations

• Attend morning briefings daily and responsible to listen and understand latest developments and daily business figures of workshop.
• To obtain minimum of the set Efficiency, Productivity and Utilisation.
• Responsible for ensuring tagging and information on warranty defective parts including daily audit and proper arrangement of warranty defective parts.
• Follows work rules in workshop safety & health practices relating to operation of shop tools, use of personal safety devices, workshop housekeeping, uniform and bay cleanliness.

Workshop Tools and Equipment

• Responsible for workshop regulations on special service tools and hand tools care, usage and cleanliness.
• Maintain clean tools, equipment, facilities, environment and general workshop housekeeping at all times.

Others

• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
• Ensure all electrical, air and water appliances are switched off during break times and workshop off operations hours.
• Assist other technicians when required.
• Perform other duties requested by superior not specified above.
• Responsible for Environment, Safety and Health to ensure a safe working environment for all employees, whilst complying with local legal requirements.