Technician

Hastings Deering (Australia) Ltd; Penang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading automotive service provider in Penang is seeking a skilled technician to perform quality service and repairs on customers' vehicles. The ideal candidate will maintain high levels of efficiency and productivity, ensuring vehicle cleanliness and safety while meeting strict deadlines. The role demands a commitment to upholding safety standards and contributing positively to the workshop environment.

Responsibilities

• Perform quality service and repairs on customers' vehicles.
• Achieve high levels of quality, productivity, and efficiency.
• Maintain cleanliness and safety of vehicles in the service center.
• Meet efficiency, productivity, and utilization targets.

Job description

Job Responsibilities

To perform quality service and repairs in a professional and timely manner on customers’ vehicles.

Job Content:

Daily Vehicle Handling

• Accurate and timely performance of all work instructions stipulated in repair orders assigned by job controllers.
• Achieve and maintain high levels of quality, productivity, and efficiency; meet daily, weekly, and monthly sales targets; and maintain low rates of comeback repairs or complaints.
• Responsible for vehicle cleanliness, security, and safety while in the service centre.
• Immediately inform service foremen of any work delays if jobs cannot meet the actual flat rate time.

Operations

• Attend daily morning briefings to stay updated on workshop developments and business figures.
• Meet minimum efficiency, productivity, and utilization targets.
• Ensure proper tagging and documentation of warranty defective parts, including daily audits and arrangements.
• Follow work safety rules, including proper use of shop tools, safety devices, and maintaining workshop cleanliness and orderliness.

Workshop Tools and Equipment

• Care for and maintain workshop tools and equipment, ensuring cleanliness and proper usage.
• Keep tools, facilities, and the workshop environment clean and organized at all times.

Others

• Uphold the company's standards for ethical practices, professional image, customer service, and community relations.
• Ensure electrical, air, and water appliances are turned off during breaks and after work hours.
• Assist other technicians as needed.
• Perform additional duties as assigned by supervisors.
• Maintain a safe working environment in compliance with legal requirements, ensuring environment, safety, and health standards are met.