Technical Writer

NextLabs; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking talented technical writers to create impactful documentation for their innovative Information Risk Management products. This role involves communicating the functionality and value of products to various stakeholders, including developers and IT architects. You will own documentation projects, ensuring clarity and accuracy while collaborating with globally dispersed teams. If you're passionate about technology and enjoy producing high-quality documentation in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• 2+ years of experience in Technical Communication for enterprise technology.
• Ability to write clear and accurate documentation for diverse users.

Responsibilities

• Own all documentation in your product area and keep pace with agile development.
• Gather information from developers and product managers for documentation.

Skills

Technical Communication

Interpersonal Communication

Technical Writing

Knowledge of DITA XML

Documentation for Java

Documentation for C++

Documentation for REST APIs

Ability to Work Independently

Tools

FrameMaker

Oxygen XML Editor

Job description

Technical Writer

We are looking for talented technical writers to produce impactful documentation for our award-winning Information Risk Management products. You will be responsible for communicating the function, use, and value of our products to administrators, end-users, developers, system integrators, and IT architects. Join a rapidly growing company that delivers solutions for an increasingly critical component of information technology.

Responsibilities

• Own all documentation in your product area.
• Gather information from developers and product managers and estimate the effort for documentation.
• Write content for our SaaS (Software as a Service) product website
• Edit the UI text for the SaaS (Software as a Service) product website
• Drive documentation projects from start to finish and keep pace with agile development.
• Produce documentation that is complete, accurate, and easy to understand.
• Learn and deepen your knowledge of NextLabs products and integrated third-party products

Required Skills

• 2+ years of experience in a Technical Communication role for an enterprise technology provider.
• Knowledge of FrameMaker and Oxygen XML Editor.
• Ability to write clear, succinct and accurate documentation, including conceptual information and procedural instructions for administrators, developers and end-users.
• Ability to work independently with minimal supervision.
• Ability to ramp up quickly on new technologies.
• Excellent interpersonal communication skills and ability to work with globally dispersed teams.
• Some technical product marketing writing skills.
• Some knowledge of DITA XML standard.
• Experience with risk management or identity management software products.
• Experience in developing documentation systems for applications in the Cloud.
• Experience documenting Java, C++ and REST APIs.