Technical Writer

Joget, Inc.; Kalumpang; Remote; MYR 30,000 - 60,000; Full time

Job summary

An innovative company is seeking a talented Technical Writer to create clear and concise documentation for IT software products. This role involves collaborating with developers and stakeholders to translate complex technical information into user-friendly guides. You will maintain a comprehensive library of documentation, ensuring accuracy and relevance while staying updated on industry trends. If you have a passion for writing and a strong technical background, this opportunity offers a chance to contribute significantly to product development and user experience in a remote work environment.

Qualifications

• Proven experience as a technical writer with a strong portfolio.
• Excellent writing and editing skills for communicating complex concepts.

Responsibilities

• Develop clear technical documentation for software products.
• Collaborate with experts to gather information and understand concepts.

Skills

Technical Writing

Communication Skills

Attention to Detail

Java

HTML

CSS

JavaScript

SQL

Education

B.S. in Computer Science

Tools

Microsoft Word

Visio

draw.io

Subversion

Git

Job description

Note: This is a remote work position.

• Develop clear and concise technical documentation for IT software products and services including user manuals, installation guides, API documentation, release notes, and technical specifications.
• Collaborate with subject matter experts, developers, and other stakeholders to gather information and understand technical concepts.
• Translate technical information into easy-to-understand documentation for both technical and non-technical audiences.
• Organize and maintain a comprehensive library of technical documentation, ensuring accuracy, completeness, and relevance.
• Review and edit existing documentation to ensure consistency, clarity, and adherence to company standards.
• Stay up-to-date with industry trends and best practices in technical writing, information design, and documentation tools.
• Assist in the creation and maintenance of a knowledge base.
• Participate in product design and development meetings to provide input on documentation requirements and user experience.
• Provide support to customers and internal teams by answering questions and providing guidance on technical documentation.

Please provide links or attached files showcasing your portfolio of works relevant to technical writing.

• Required languages: written & verbal communication skills in English.
• Proven experience as a technical writer with a strong portfolio of technical documentation.
• Excellent writing and editing skills, with the ability to communicate complex technical concepts clearly and effectively.
• Proficiency with documentation tools such as Microsoft Word, Visio, draw.io, or similar.
• Familiarity with Java, APIs, and infrastructure concepts.
• Strong attention to detail and commitment to producing high-quality work.
• B.S. degree in Computer Science or a relevant field of study.
• Comfortable using Java technology for web-based applications, preferably in Apache Maven, Spring, and Hibernate.
• Strong skills in HTML, CSS, and JavaScript.
• Good database and SQL skills, especially MySQL.

Optional, But Highly Desirable Experience

• Experience with Joget DX or similar products.
• Experience working with remote teams.
• Experience with subversion or git, continuous integration, and deployment tools.
• Experience with secure coding practices.
• Experience working with different OS and cloud platforms.

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-joget-technology-sdn-bhd-joget-inc-job-technical-writer]