Technical Support Specialist

Technovation Consulting Sdn Bhd; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in IT services is seeking a motivated individual to join their team as an IT Support Specialist. The role involves maintaining IT infrastructure, providing technical support, and collaborating on system upgrades, making it a great opportunity for fresh graduates to gain hands-on experience and grow in their careers.

Benefits

Hands-on experience with enterprise-grade infrastructure.

Mentorship and career growth opportunities.

Supportive, team-first culture.

Exposure to cloud, cybersecurity, and modern IT solutions.

Qualifications

• Understanding of Windows/Linux systems, networks, and IT tools.
• A proactive learner with a strong interest in system engineering.
• Fresh graduates are highly encouraged to apply.

Responsibilities

• Maintain and support IT infrastructure, including servers and network systems.
• Provide day-to-day technical support and issue resolution for end users.
• Collaborate with cross-functional teams for hardware upgrades.

Skills

Problem-solving

Communication

Windows/Linux systems

Networks

Education

Diploma/Degree in IT, Computer Science, or related field

Job description

Jobs Scope

• Maintain and support IT infrastructure, including servers, end-user hardware, and network systems to ensure optimal performance and availability.
• Provide day-to-day technical support and issue resolution for end users, ensuring timely response and adherence to service level standards.
• Collaborate with cross-functional teams to execute hardware upgrades and ensure smooth integration with existing systems and environments.
• Assess, recommend, and implement technology solutions aligned with business or project requirements, focusing on efficiency, scalability, and reliability.
  
  
  

What We're Looking For

• Diploma/Degree in IT, Computer Science, or related field
• Understanding of Windows/Linux systems, networks, and IT tools
• A proactive learner with a strong interest in system engineering
• Good communication and problem-solving skills
• Fresh graduates are highly encouraged to apply!
  
  
  

What You'll Gain

• Hands-on experience with enterprise-grade infrastructure.
• Mentorship and career growth opportunities.
• Supportive, team-first culture.
• Exposure to cloud, cybersecurity, and modern IT solutions.
  
  
  

Interested candidates please submit your application through Jobstore