Technical Support Engineer

NOV; Pasir Gudang; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading oil and gas company in Johor, Malaysia is seeking a Mechanical Engineer. Responsibilities include handling feedback on field failures, coordinating urgent manpower, and guiding support engineers. Candidates should possess a diploma in Mechanical Engineering and have knowledge of piping design and operation. Strong problem-solving and communication skills are essential. This role contributes significantly to site installations and quality assurance activities.

Qualifications

• Minimum diploma in Mechanical Engineering or equivalent qualification.
• Piping knowledge in design, installation & operation.
• Engineering construction exposure in Oil & Gas or Marine/Offshore, Refinery & Petro-Chemical industries.

Responsibilities

• Handle shipyard feedback and investigate field failure issues.
• Coordinate manpower & resources for urgent matters.
• Attend to major product quality or installation issues at site.
• Guide and assist Technical Support engineers on site assignments.
• Prepare training material and installation manuals.
• Generate labor hour estimation for various tasks.
• Attend meetings with customers and agents regarding site issues.

Skills

Problem solving

Good communication skills

Resourcefulness

Education

Diploma in Mechanical Engineering or equivalent

Job description

Job Description

JOB DESCRIPTION

• To handle shipyard feedback and investigation on field failure issues.
• To furnish and co-ordinate manpower & resources to attend to urgent.
• Attend major issues due to product quality or installation issues at site.
• To guide and assist assistant Technical Support engineers on site assignments or repair works.
• Prepare training Material take off (MTO) & installation manuals according to specification.
• Generate labor hour estimation for repair, modification, survey, training & supervision.
• To attend meeting and discussion with customer and agents on site issues.
  
  

JOB REQUIREMENT

Qualifications And Experience Required

• Minimum Diploma in Mechanical Engineering or equivalent qualification.
• Piping Knowledge - Design, installation & operation.
• Engineering construction exposure in Oil & Gas or Marine/Offshore, Refinery & Petro-Chemical Industries.
  
  

Special Training Required

• Project Management / Planning Knowledge.
  
  

Besides Qualification And Experiences, What Are The EQ Required

• Resourceful, problem solving, good communication skill.