Technical-Specialist(Operations support)

Shell; Cyberjaya; Remote; MYR 80,000 - 120,000; Full time

Job summary

A leading multinational energy company in Cyberjaya is seeking an experienced operational support professional to oversee production excellence in the Oil and Gas sector. The role requires collaboration with onsite operations teams to optimize performance, safety, and process management. Candidates should possess a degree in Chemical Engineering and relevant operational experience. This position promotes a culture of safety and continuous improvement.

Benefits

Competitive salary

Professional development opportunities

Qualifications

• Experience in onshore and/or offshore Oil & Gas production.
• Familiarity with field instrumentation and quality measurement systems.
• Experience with Ensure Safe Production (ESP) practices.

Responsibilities

• Provide remote operational support to drive production excellence.
• Support Management of Change processes and Turnaround planning.
• Conduct robust plant surveillance and integrate with operations teams.

Skills

Operational knowledge

Strong safety leadership

Team collaboration

Real-time decision making

Management of Change (MoC)

Alarms management

Education

Bachelor’s degree in Chemical Engineering

Tools

SAP PM module

Distributed Control Systems (DCS)

Job description

Overview

The TAS OSE teams provide remote operational support to Shell asset. This role is to provide remote operational support to SMEP offshore asset along with supporting other SEAM processes including but not limited to Process Safety & Asset Management, HSSE & SP and Asset Management Foundations Practices, Workplace Health, Safety and Security.

This role provides remote operational support to drive production excellence in Oil and Gas facilities. The successful candidate will review site operations, identify opportunities for production optimization, cost reduction, and process safety improvements, and support the efficient performance of assigned operating units.

The role is deeply embedded in site work processes and requires close collaboration with production teams and cross-functional departments. The candidate will work closely with onsite operations staff and support the Production Delivery Manager in ensuring the safe and reliable execution of front-line operations.

What You’ll Be Doing

HSSE

• Demonstrate strong safety leadership and uphold HSSE standards across all activities.
• Actively contributes to incident investigations, troubleshooting, and participates in Time Out to Understand (TOTU) sessions.
• Maintain discipline-critical documents and own site Operating Procedures and Production Manuals (POPMs).
• Drive improvements in alarm management through regular reviews.

SEAM Process Support

• Ensure safe and reliable production operations.
• Support Management of Change (MoC) processes and Turnaround planning.
• Identify and manage threats and opportunities to enhance operational performance.

Operations Excellence

• Conduct robust plant surveillance and integrate daily with operations teams.
• Guide asset engineers to operate within safe and reliable parameters.
• Collaborate with multidisciplinary teams to support production operations.
• Configure and monitor PI screens for effective surveillance.
• Lead alarm management and rationalization using tools like DynAMo and ACM/UTL.
• Maintain ESP tools and data integrity; generate monthly KPI reports.
• Partner with Production Excellence and global teams to drive continuous improvement.
• Champion innovation and operational improvements in O&M practices.
• Coordinate with offshore/onshore assets, logistics, and stakeholders to execute planned work.
• Support equipment installation, inspection, testing, and participate in HAZOP reviews.
• Assist in startup activities and review pre-commissioning procedures.
• Provide operational support for maintenance and process safety activities.
• Promote process safety behaviors and coach others.
• Identify opportunities to improve unit capacity, yield, and availability.
• Maintain and develop training materials for operations engineers.
• Stay current with Oil & Gas production technologies and industry best practices.

What You Bring

• Bachelor’s degree (or equivalent) in Chemical Engineering, with relevant experience in Oil & Gas production operations.
• Prior hands-on experience in operating onshore and/or offshore Oil & Gas production facilities.
• Strong operational knowledge to make real-time decisions on conflicting activities and plant control.
• Proven ability to manage control room operations independently.
• Solid understanding of Oil & Gas technologies and integration across process units.
• Familiarity with field instrumentation, quality measurement systems, metering, and Distributed Control Systems (DCS).
• Experience in Ensure Safe Production (ESP) practices, including alarm management, plant monitoring, surveillance, troubleshooting, and emergency response.
• Proficient in Management of Change (MoC) processes.
• Working knowledge of SAP PM module.

Behavioral Competencies

• Self-motivated and capable of working independently with minimal supervision.
• Effective team collaborator, able to build strong relationships with remote asset production teams.
• Skilled in managing multiple priorities, stakeholder expectations, and maintaining composure under pressure.
• Strong understanding of business workflows and demonstrates maturity in handling challenging situations.
• Proactive in addressing Ethics & Compliance and Employee Relations/Industrial Relations (ER/IR) concerns.