Technical Service Representative - Chemical industry (Kukup, Johor)

Ecolab; Kukup; On-site; MYR 100,000 - 150,000; Full time

Job summary

Ecolab is seeking a Technical Service Representative to deliver high-quality service in water treatment solutions. The role involves technical support for district accounts, executing chemistry tests, and maintaining equipment, requiring a solid foundation in chemical engineering and excellent communication skills. Join a leading company committed to sustainability and public health, with opportunities for career growth and development.

Benefits

Training and career development opportunities

Inclusive culture

Collaborative team environment

Qualifications

• At least 2 years of experience in technical service or field support preferred.
• Familiarity with water treatment systems (cooling tower, chiller, boiler) is a plus.
• Valid driver's license and willingness to travel.

Responsibilities

• Provide technical and service support to district accounts.
• Execute required chemistry tests, log and report data.
• Install, calibrate and maintain chemical feed equipment.

Skills

Strong communication

Problem-solving

Safety-conscious

Education

SPM or Diploma in Chemical Engineering

Job description

About Us
Ecolab is the global leader in water, hygiene, and infection prevention solutions. With operations in over 170 countries and a workforce of more than 45,000, we help businesses around the world deliver clean water, safe food, and healthy environments through innovative technologies and personalized service.

About the Role
We are looking for a driven Technical Service Representative to join our dynamic team. This role is crucial in supporting customers across the region, ensuring high-quality service delivery and operational excellence in water treatment solutions such as cooling towers, chillers, and boilers.

What You'll Be Doing

Provide technical and service support to district accounts

Identifying and resolving customer pain points, escalating as required.

Execute required chemistry tests, log and report data, and maintain product inventories

Install, calibrate and maintain chemical feed equipment and process monitoring equipment

Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts

What We’re Looking For

SPM or Diploma in Chemical Engineering or related field

At least 2 years of experience in technical service or field support (preferred)

Familiarity with water treatment systems (cooling tower, chiller, boiler) is a plus

Valid driver's license and willingness to travel

Strong communication and problem-solving skills

Safety-conscious and adheres strictly to safety protocols

Why Join Ecolab?

Be part of a global industry leader

Make a real impact in sustainability and public health

Training, support, and career development opportunities

Inclusive culture and a team that values collaboration

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Technical Service Representative? Are you willing to travel for this role when required? Which of the following languages are you fluent in? How much notice are you required to give your current employer? How many years' experience do you have as a Chemical Technician?

Manufacturing, Transport & Logistics 51-100 employees

A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services that protect people and vital resources.

With annual sales of $13 billion and 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world.

When you come to work at Ecolab, you get to take on some of the world's most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work.

For more Ecolab news and information, visit www.ecolab.com. Follow us on Twitter @ecolab, Facebook at facebook.com/ecolab, LinkedIn at Ecolab or Instagram at Ecolab Inc. To explore career opportunities at Ecolab, visit jobs.ecolab.com.

A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services that protect people and vital resources.

With annual sales of $13 billion and 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world.

When you come to work at Ecolab, you get to take on some of the world's most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work.

For more Ecolab news and information, visit www.ecolab.com. Follow us on Twitter @ecolab, Facebook at facebook.com/ecolab, LinkedIn at Ecolab or Instagram at Ecolab Inc. To explore career opportunities at Ecolab, visit jobs.ecolab.com.

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