Technical Service Engineer

0130 Diversey (Malaysia) S/B; Malaysia; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading global provider of water and hygiene solutions is seeking a Technical Service Engineer based in Pahang, Malaysia. This role involves optimizing water treatment systems at customer sites, providing technical support, and ensuring system efficiency. Candidates should hold a relevant degree and possess a minimum of 3 years of experience in industrial water treatment.

Benefits

Competitive health and wellness benefit plan

Continuous professional development opportunities

Access to a variety of training courses

Competitive salary and bonuses

Transportation allowance

Qualifications

• Minimum 3 years of experience in industrial water treatment.
• Solid knowledge of cooling, boiler, RO, and wastewater systems.
• Effective communicator with the ability to engage plant teams.

Responsibilities

• Provide technical support for water treatment systems at customer sites.
• Conduct water sampling, laboratory testing, and prepare performance reports.
• Collaborate with Operations & Maintenance team for process efficiency.

Skills

Troubleshooting

System Optimization

Technical Support

Education

Bachelor’s degree in Chemical Engineering

Bachelor’s degree in Environmental Engineering

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

Technical Service Engineer page is loaded

Technical Service Engineer

Apply remote type On Site locations Malaysia (Remote) time type Full time posted on Posted 3 Days Ago job requisition id R0022023

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 70 manufacturing facilities strategically located around the globe and employs a team of over 16,500 professionals in 130 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For more information about Solenis, please visit www.solenis.com .

We have an opportunity for a Technical Service Engineer to join our regional team based in Pahang, Malaysia.

This Opportunity in A Nutshell:

As a Technical Service Engineer, you’ll be responsible for operating and optimizing water treatment systems —including RO, boiler, cooling, and wastewater systems—at customer sites. You will support plant operations, monitor system performance, conduct lab testing, and provide detailed reporting to clients. This role requires collaboration with operations teams to ensure process efficiency and service excellence.

Some of the Things You’ll Do:

• Provide technical support for water treatment systems (RO, boiler, cooling, and wastewater) at customer sites, including system monitoring, troubleshooting, optimization, and chemical dosing.

• Operate and adjust treatment systems to meet productivity and quality targets while ensuring safe, compliant practices.

• Conduct water sampling, laboratory testing, and data analysis; prepare daily and monthly performance reports for customers.

• Perform routine equipment maintenance and support commissioning, startup, and ongoing system improvements.

• Collaborate with plant operators, technicians, and the Operations & Maintenance team to drive process efficiency and customer satisfaction.

• Maintain accurate documentation, manage chemical inventory, and ensure proper housekeeping in service areas.

What You’ll Bring to Us:

• Bachelor’s degree in Chemical engineering, Environmental Engineering, or related field.

• Minimum 3 years of experience in industrial water treatment, utilities, or technical service within petrochemical or manufacturing sectors.

• Solid knowledge of cooling, boiler, RO, and wastewater systems, including chemical treatment and plant equipment.

• Proven skills in troubleshooting, system optimization, and technical support in complex industrial settings.

• Effective communicator with the ability to engage plant teams, customers, and cross-functional stakeholders.

• Experienced in supporting program startups, adjustments, and issue resolution alongside Account Managers or Engineers.

• Proficient in technical reporting and Microsoft Office tools (Excel, Word, PowerPoint).

• Based in Kuantan, Pahang, with flexibility to support other petrochemical plant sites as needed.

What We Offer:

• Competitive health + wellness benefit plan

• Continuous professional development with many opportunities for growth

• Access to a wide variety of internal and external training courses on our learning system

• Competitive Salary and bonuses

• Transportation allowance

We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

This is a fantastic opportunity to build your career with a company who are experiencing rapid growth.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

Why work here?

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation; comprehensive benefits, including medical, dental and vision insurance and a 401(k) plan; and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or in the field, consider joining our team.

Solenis is proud to be an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability.

Introduce Yourself

Not seeing a role that best fits your career goals? Introduce yourself to our Talent Acquisition team with a brief note on how you believe you can best apply your skills and bring value to Solenis.

About Us

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 71 manufacturing facilities strategically located around the globe and employs a team of over 15,400 professionals in 130 countries across six continents.

Solenis is a 2023 US Best Managed Company.