Technical Sales Engineer – System Infra Solutions

Ingram Micro Malaysia Sdn Bhd; Petaling Jaya; On-site; MYR 120,000 - 240,000; Full time

Job summary

Ingram Micro Malaysia Sdn Bhd is seeking a seasoned System Infrastructure Solutions Architect to lead design and architecture for data center solutions. You will tailor proposals, develop BOMs, and deliver compelling technical demonstrations for clients in Malaysia.

You will mentor internal teams and run POCs, ensuring solutions meet customer needs and technical feasibility, with strong engagement across product, sales, and delivery teams.

Qualifications

• Degree in Computer Science/IT or equivalent.
• Minimum 5 years in data center infrastructure solutions design/implementation.
• Hands-on experience with server hardware (Dell/HPE/Lenovo) and storage technologies.

Responsibilities

• Lead solution design and architecture for system infrastructure technologies and solutions.
• Identify customer requirements in system infrastructure including virtualization, hardware, data backup.
• Create tailored solutions and BOMs for bids or projects with topology diagrams.
• Deliver technical presentations, product demos, and solution workshops to diverse audiences.
• Act as a trusted technical advisor throughout the sales cycle and build stakeholder relationships.
• Explain technical concepts clearly to both technical and non-technical audiences.
• Lead POCs and technical evaluations to validate architectures in client environments.
• Provide technical training and enablement to internal sales teams.

Skills

Solution design

Architecture

Presentation skills

Stakeholder management

Technical enablement

Bid/tender responses

Pre-sales support

Education

Bachelor's degree in Computer Science/Information Technology

Tools

VMware

KVM

Docker

Kubernetes

Windows/Linux

Azure/AWS basics

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: We're searching for talent with a strong background in system infrastructure solutions. The candidate will be a proven expert at least in:

• Solution Design and Architecture: Develop robust and scalable data center system solutions.


• Bill of Materials (BOM) Configuration: Prepare accurate and comprehensive BOM.


• Proof of Concept (POC) Execution: Planning, building and delivering technical and technology demonstrations.


• Tender / RFP / RFI Responses: Lead and contribute to the technical validation & accuracy, developing a tailored solution and strategy.


• Technical Enablement: Equipping customers with necessary technical knowledge, tools and resources.

Responsibilities

• Lead solution design and architecture on system infrastructure technologies, products and solutions.


• Identify and analyze customer requirements in system infrastructure, but not limited to virtualization platform, hardware such as server & storage, and data backup solution.


• Design and tailor a solution and proposal for bids or projects and develop technical and solution proposals, topology diagrams, and Bills of Materials (BOMs).


• Deliver technical presentations, product demonstrations, and solution workshops to diverse audiences.


• Act as a trusted technical advisor throughout the sales cycle, building strong relationships with key customer stakeholders.


• Articulate clearly the technical concepts in an understandable and impactful manner, not limited to verbal or writing, both technical and non-technical audiences.


• Lead Proof of Concepts (POCs) and technical evaluations to demonstrate solution capabilities and validate proposed architectures in client environments.


• Lead technical training and enablement to internal sales teams, ensuring they are well-equipped to discuss and position system infrastructure solutions effectively.


• Work closely with product teams to analyze market dynamics to identify new opportunities and position solutions strategically.


• Perform project assessment, consultative services when meeting with prospects.


• Work closely with vendors and system integrators when prospecting for business opportunities, including product solution presentation & technical enablement.


• Foster strong cross-functional relationships with GTM teams to ensure customer success and provide valuable feedback loops.


• Work seamlessly with sales account managers and product team to develop account strategies, qualify opportunities, and drive revenue growth.


• Prepare technical proposals, including architectural diagrams, solution blueprints, and accurate Bills of Materials (BOMs).


• Collaborate with professional services and delivery teams to ensure a smooth transition from presales engagement to solution implementation.

Requirements

• Candidate must possess at least a Degree in Computer Science/Information Technology or an equivalent field.


• Minimum of 5 years of deep knowledge is preferable, including hands-on experience in designing, configuring, troubleshooting, and supporting data center system infrastructure solutions.


• Strong experience in enterprise server hardware (such as Dell, HPE or Lenovo), server operating systems (Microsoft Windows or Linux), and CPU architectures (Processor, Memory, RAID & Hard Disk, network interface card, etc).


• Possess a strong understanding of storage technologies, such as SAN (Storage Area Networks), NAS (Network Attached Storage), experience in object storage, block storage, and related protocols (iSCSI, Fibre Channel, NFS, SMB, S3) will be added advantage.


• Strong experience in hyper-converged infrastructure (HCI) solutions and virtualization platforms (e.g., VMware, Microsoft Azure HCI, Nutanix, KVM or equivalent).


• Strong experience with backup and cyber resiliency solutions, and disaster recovery strategies.


• Understanding containerization like Docker or Kubernetes), including their benefits and use cases in modern infrastructure, will be an added advantage.


• Strong knowledge of hybrid cloud architecture and solutions such as Microsoft Azure, AWS, Google Cloud Platform or equivalent will be added advantage.


• Related professional certification for system infrastructure will be an added advantage.

Key Differentiators

• Self-initiative, proactiveness and ability to deliver high performance and quality work.


• Strong technical consulting aptitude, focusing on understanding business needs and driving sales outcomes.


• Strong presentation skills and ability to articulate technology and solution with persuasive influence.


• An individual with self-motivated, positive attitude, interpersonal and effective team player.

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey! Learn more at http://careers.ingrammicro.com It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world. What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.