Technical Sales Engineer

HITACHI ASIA LTD.; Pasir Panjang; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading industrial solutions provider is seeking a motivated Technical Sales Engineer in Negeri Sembilan, Malaysia. You will drive sales and customer support for transmission systems across the ASEAN region. Responsibilities include customer engagement, technical consultation, and project management. The ideal candidate has a degree in engineering and over 5 years of technical sales experience. This role offers the opportunity to work with diverse industrial drive systems and solutions.

Qualifications

• 5+ years of experience in industrial systems, power transmission, or system solutions with a strong technical sales focus.
• Strong knowledge of transmissions, gears, converters, transformers, and distributed control systems.
• Excellent verbal and written communication skills.

Responsibilities

• Engage key customers and promote industrial drive systems products.
• Identify and engage potential customers; propose suitable gear solutions.
• Increase market share and drive sales volume in the region.
• Provide technical consultation on transmissions and gear systems.
• Address customer inquiries and troubleshoot technical problems.
• Prepare and deliver technical quotations with local stakeholders.
• Manage customer projects from requirements to post-sales support.
• Coordinate between sales teams and factories for order fulfilment.
• Support sales agents with technical advice and training.
• Conduct customer visits to build trust and showcase solutions.

Skills

Technical sales expertise

Customer engagement

Problem-solving

Communication skills

Education

Bachelor’s degree in electrical, Mechanical, or Electronics Engineering

Job description

Overview:
Hitachi Asia Ltd., a subsidiary of Hitachi, Ltd., serves as the regional headquarters for seven countries across Southeast Asia: Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam. We are engaged in diverse sectors, including information & telecommunication systems, power systems, industrial systems, construction machinery, high functional materials and more.

Position Overview:

We are seeking a motivated and technically skilled Technical Sales Engineer to drive sales, customer engagement, and after-sales support for transmission systems and solutions across the ASEAN region. The role involves technical consulting, business development, and project coordination.

This individual will serve as a key technical interface between customers, agents, and internal engineering teams to expand brand presence, support sales activities, and deliver responsive customer service in the field of industrial drive systems (transmission and converters).

Key Responsibilities:

• Engage key customers and promote industrial drive systems products across assigned territories.
• Identify and engage potential customers; propose and recommend suitable gear solutions based on their technical and commercial requirements.
• Increase market share and drive sales volume in the region through proactive outreach and solution selling.
• Provide technical consultation on transmissions, gear systems, and converters.
• Address customer inquiries and troubleshoot technical problems, including emergency support for product-related issues.
• Prepare and deliver timely technical quotations in coordination with Hitachi Japan and local stakeholders.
• Manage customer projects from requirement gathering through implementation and post-sales support.
• Coordinate between sales teams and factories to ensure smooth communication and order fulfilment.
• Support local sales agents with technical advice, training, and field visits.
• Conduct customer visits and system demonstrations to build trust and showcase solution capabilities

Qualifications:

• Bachelor’s degree in electrical, Mechanical, or Electronics Engineering.
• 5+ years of experience in industrial systems, power transmission, or system solutions with a strong technical sales focus.
• Strong knowledge of transmissions, gears, converters, transformers, and distributed control systems.
• Strong communication and customer service skills with an emphasis on technical consulting.
• Excellent verbal and written communication skills.