Technical Sales Account Manager (Machinery)

Asia Recruit; Selangor; Hybrid; MYR 80,000 - 120,000; Full time

Job summary

A leading multinational corporation is seeking a Technical Sales Account Manager to drive service offerings across Southeast Asia. The role involves building customer relationships, assessing needs, and promoting solutions in the machine manufacturing sector. Candidates should have 5-7 years of experience in technical sales, ideally within the wood-based industry. Willingness to travel up to 50% is necessary.

Qualifications

• 5-7 years of relevant experience in technical sales and key account management.
• Background in the machine manufacturing industry is essential.
• Experience in the wood-based industry sector is a strong advantage.

Responsibilities

• Visit customer sites to assess needs and generate opportunities.
• Promote and sell service offerings and spare parts.
• Coordinate between global and local teams for service inquiries.
• Develop long-term customer relationships through engagement.

Skills

Technical sales expertise

Interpersonal skills

Analytical mindset

Proactive attitude

Education

SPM/Diploma or certificate in a relevant field

Job description

Technical Sales Account Manager (Machinery)

Join a leading multinational corporation with a global presence and operations across multiple continents. Known for innovation, quality, and a customer-focused approach, the company leverages advanced technology and a diverse workforce. With a strong commitment to sustainability, it drives growth and builds strong customer relationships in Southeast Asia.

Responsibilities

• Regularly visit customer sites to assess their needs and proactively generate opportunities for services, spare parts, and equipment upgrades.
• Lead the promotion and sales of service offerings, spare parts, and modernization solutions based on customer requirements and market potential.
• Manage coordination between global and local teams to ensure efficient handling of service inquiries, quotations, and order fulfillment.
• Develop strong, long-term relationships with customers through regular interaction and on-site engagement.
• Provide expert technical and commercial advice on spare parts, service solutions, and machine modernizations.
• Willing to travel up to 50% across Southeast Asia, including Malaysia, Thailand, Vietnam, India, Indonesia, and Pakistan.
• Analyze service reports, take follow-up actions, and ensure timely resolution of customer issues.
• Contribute to identifying and implementing strategies to grow the service business.
• Maintain close contact with international teams to exchange best practices and drive continuous improvement.

Qualifications

• Proven experience as a Technical Sales Manager and Key Account Management
• Background in the machine manufacturing industry
• Experience in the wood-based industry sector is a strong advantage
• Strong technical sales expertise with a solution-oriented approach
• Analytical mindset with a proactive attitude toward innovation and improvement
• Collaborative team player with excellent interpersonal skills
• Self-driven and capable of working independently
• Willingness to travel (50% of working time)
• 5-7 years of relevant experience
• SPM/Diploma or certificate in a relevant field