Technical Product Owner Manager

Dyson Institute; Kuala Lumpur; On-site; MYR 150,000 - 210,000; Full time

Job summary

Dyson Institute is seeking an IT Product Manager to lead a team of Technical Product Owners across Dyson's global IT applications portfolio. You will guide backlog management for development, DevOps, and release services while working with Operations Heads, Solution Architecture and Cyber Security to ensure performance, robustness and security across platforms.

You will drive strategic alignment with partners, articulate technical decisions to senior stakeholders and work to reduce technical

Qualifications

• Customer-focused and organized with a sense of urgency.
• Ability to deliver results through initiative and collaboration.
• Strong leadership to prioritise and manage technical changes.
• Experience with E-Commerce/CRM platforms, including performance and security requirements.
• Experience delivering software and shaping technical strategy.

Responsibilities

• Lead and manage a team of Technical Product Owners supporting Dyson Platforms/Applications.
• Oversee backlogs for Application Development, DevOps and Release/Service Management.
• Collaborate with Architecture, Cyber Security and partners to drive innovation and security.
• Guide IT leadership and stakeholders to maximise platform value.
• Communicate platform decisions and ensure architectural requirements are met.

Skills

Interpersonal communication

Influencing stakeholders

Leadership

Technical design experience

Agile/ Scrum/ SAFE experience

Tools

Confluence

Jira

AWS Cloud Solutions

Job description

About Role

The IT Product Manager works closely with Business Analysts, Delivery Leads, Strategic Partners and 3rd Party Vendors to proactively create, manage and maintain software solutions for the global IT application portfolio.

• Leading and managing a team of Technical Product Owners who support the various Platforms/Applications that deliver Commercial activity for Dyson. Working closely with the Heads of Operations, Solution Architecture and Cyber Security to ensure your team and maintaining our systems to be performant, robust and secure.
• Accountable for management of multiple technology orientated backlogs of work for Application Development, DevOps and Release / Service Management.
• Supporting and collaboratively improving DevOps and Application delivery. Supporting Architecture with strategic partners and third parties to understand future trends, innovation and opportunities for the Commercial application landscape.
• Providing guidance to the IT leadership, key stakeholders and other colleagues as required to maximize value of the platform architecture.
• Communicating and influencing Product Development platform decisions with key stakeholders to ensure architectural considerations and requirements are correct for the various solutions.
• Proactively managing, through your team, the reduction of technical debt on Dysons Commercial applications - aligning/prioritising improvements with RDD and Commercial Team Product Owners for delivery through development teams.
• Acting as an ambassador with IT and Business Stakeholders for joint stewardship for the robustness and maturity of Dysons platforms.

Person specification / Core Competencies:

You will need to be customer focused, to be organised and confident, to have a sense of urgency and to remain calm under pressure. You will have the ability to deliver results using your own initiative and as such, it is essential that you possess the following skills:

• Outstanding interpersonal communication and influencing skills
• Enthusiastic advocate of business change and innovation
• Leadership ability to prioritise and manage technical changes
• Experience of technical design on E-Commerce/CRM platforms, including - - - - Performance and Security requirements
• Experience of SW Development/Delivery on E-Commerce/CRM platforms
• Experience of implementing and shaping technical strategy
• Ability to influence others and communicate with impact at senior levels across the organisation
• Ability to lead the resolution of service-related risks through a range of internal and external resources
• Ability to structure and implement organisational processes, procedures and knowledge retention
• Ability to produce meaningful Senior level reports on status, trends and performance
• Experience of project and software delivery methodologies/ approaches/ techniques – not limited to but including - Agile/ SCRUM/ SAFE/ DSDM/ DevSecOps
• Proven experience of working with technical and non-technical stakeholders.

Desirable:

• Experience of AEM or SAP Commerce Cloud / Hybris
• Experience of DevOps delivery
• Experience of AWS Cloud Solutions
• Experience of Advanced Excel, Visio, Sharepoint, Teams
• Experience of key tools – including Confluence / Jira
• Experience of continuous delivery through agile design, development and test.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.