Technical Product Manager (Sales / E-commerce)

Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.; Malaysia; Hybrid; MYR 40,000 - 180,000; Full time

Job summary

SECAI MARCHE seeks a hybrid Product Manager/Engineer to lead the development of customer-facing features for its B2B E-commerce platform. You will drive recommendations, personalization, and upsell strategies to boost sales and retention, while hands-on coding uses modern cloud tech and AI tools.

Collaborate with Sales and Customer Success to translate business needs into feature sets, refine CRM data structures, and measure outcomes for continuous improvement.

Responsibilities

• Lead the planning, development, and implementation of recommendation and personalization features for the B2B E-commerce platform.
• Develop automated upselling and cross-selling capabilities to improve customer lifetime value.
• Build customer retention features and improve CRM data quality.
• Analyze customer behavior, purchasing trends, and product performance using SQL.
• Collaborate closely with Sales and Customer Success teams to transform business needs into product features.
• Improve HubSpot CRM functionality and customer data structure.
• Measure feature performance and continuously optimize business outcomes.
• Participate in full-stack development using modern cloud technologies and AI-assisted development tools.

Skills

Product management

SQL

Full-stack development

AI tools

Tools

HubSpot CRM

Cloud platforms

Job description

Summary

Lead the development of customer-facing features that improve sales performance, customer retention, and personalization for SECAI MARCHE's B2B E-commerce platform. This hybrid role combines Product Management with hands-on software engineering to deliver measurable business impact.

Job Responsibilities

• Lead the planning, development, and implementation of recommendation and personalization features for the B2B E-commerce platform.
• Develop automated upselling and cross-selling capabilities to improve customer lifetime value.
• Build customer retention features and improve CRM data quality.
• Analyze customer behavior, purchasing trends, and product performance using SQL.
• Collaborate closely with Sales and Customer Success teams to transform business needs into product features.
• Improve HubSpot CRM functionality and customer data structure.
• Measure feature performance and continuously optimize business outcomes.
• Participate in full-stack development using modern cloud technologies and AI-assisted development tools.