Technical Presales Consultant

Viewqwest Private Limited; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading telecommunications provider in Kuala Lumpur is seeking a Technical Consultant to manage technical sales aspects. The role involves collaborating with teams on connectivity solutions, providing presales support, and enhancing customer relations in a fast-paced environment. Ideal candidates should have a Bachelor's degree in relevant fields and a strong interest in cybersecurity. Join us to contribute to innovative connectivity solutions.

Qualifications

• Strong interest in commercial and technical aspects of cybersecurity-related business solutions.
• Up-to-date knowledge of current cybersecurity vulnerabilities and countermeasures.
• Relevant professional security certifications preferred (CISSP, CISM, etc.).

Responsibilities

• Manage connectivity solutions and collaborate with teams to drive revenue.
• Provide technical presales and solutioning support for networking opportunities.
• Enhance customer relationships and persuade customers to accept products.

Skills

Interest in cybersecurity

Interpersonal skills

Written and verbal communication

Ability to handle multiple projects

Education

Bachelor's degree in Electrical Engineering, Computer Engineering, or Computer Science

Tools

Knowledge of Telco's network architecture

Job description

Overview

ViewQwest is one of the fastest-growing and dynamic brands in the telecommunications industry of Singapore and Malaysia. We are dedicated to consistently delivering outstanding service to our customers, driven by our belief in the quality of our products and services. We take pride in the work we do and are passionate about making a difference.

Join us in bringing #BetterBroadband to everyone! Be Better, Join the Fastest!

We are currently seeking a Technical Consultant to manage all technical aspects of the sales cycles for ViewQwest Connectivity and Managed Service Suite for Enterprise & Carrier Wholesale. This role will be based at ViewQwest’s office in Bangsar South, Kuala Lumpur.

Responsibilities

• Manage connectivity solutions by collaborating with cross-functional teams to drive revenue and product profitability.
• Assess market demand for connectivity services, develop and review product strategies, and create roadmaps for revenue and growth.
• Provide expert technical presales and solutioning support for networking opportunities to the corporate and carrier wholesale teams on bids and pricing.
• Serve as the technical resource by offering product knowledge, network expertise, technical assistance, and pre-sales, in-sales, and after-sales support.
• Identify, develop, and close business opportunities with the sales team, providing support and presenting telecom and ICT solutions.
• Identify use cases, understand clients' businesses in depth, analyze requirements, and determine which of our products can help them evolve.
• Enhance customer relationships through professional solutions and persuade customers to accept our products and solutions.

Qualifications

• Bachelor's degree in electrical, Computer Engineering, or Computer Science.
• Strong interest in both commercial and technical aspects of cybersecurity-related business and solutions.
• Up-to-date knowledge of current cybersecurity vulnerabilities, attacks, countermeasures, and security-related news and developments.
• Knowledge of Telco's network architecture and implementation models is advantageous.
• Relevant professional security certifications preferred (CISSP, CISM, etc.).
• Ability to handle multiple projects, adaptability, and thrive in a fast-moving, dynamic, and competitive environment.
• Strong interpersonal skills to engage internal stakeholders and external partners effectively.
• Excellent written and verbal communication skills, with the ability to articulate and present information clearly and succinctly.
• Experience interfacing with both internal and external customers as part of the solution-based process is advantageous.