Technical Lead - System Engineer

Krisvconsulting Services Pte Ltd; Penang; On-site; MYR 50,000 - 75,000; Full time

Job summary

A global engineering consultancy in Malaysia is looking for a Senior System Engineer to support engineering IT systems. Responsibilities include providing 2nd level IT support, ensuring system availability, and leading problem management. Candidates should have a Bachelor's degree in IT or related fields, with preferred experience in semiconductor manufacturing. Strong knowledge in databases and operating systems is essential for success in this role.

Qualifications

• 1-2 years of experience or fresh graduates are welcome.
• Preferred background in semiconductor manufacturing.
• Familiarity with ITIL practices is a plus.

Responsibilities

• Provide 2nd level IT support for engineering and quality systems.
• Ensure 24/7 availability through on-call support.
• Lead problem management and deploy solutions.

Skills

IT/system support

User requirement handling

Analytical skills

Communication skills

Team collaboration

Education

Bachelor's in IT, Computer Science, Engineering

Tools

Oracle PL/SQL

SQL

MS SQL

Windows

Unix

Linux

Perl

Job description

Looking for a Senior System Engineer to support global engineering IT systems and quality applications, ensuring system stability, operational excellence, and user satisfaction through proactive support, maintenance, and development.

Key Responsibilities:

• Provide 2nd level IT support for engineering and quality gatekeeping systems.

• Ensure round-the-clock availability via on-call support, system maintenance, and monitoring.

• Implement service requests and system changes based on user requirements.

• Lead problem management and deploy solutions to improve system stability.

• Set up early fault detection systems for proactive issue resolution.

• Manage user requirement engineering, including FIT and UAT testing.

• Handle software upgrades and technology refresh activities.

• Collaborate on global IT projects and continuous system improvement.

Required Skills:

• Bachelor's in IT, Computer Science, Engineering, or related fields (1 -2 years of experience or fresh grads).

• Background in semiconductor manufacturing (preferred).

• Experience in IT/system support and user requirement handling.

• Proficiency in data/file transfer, system interfaces, and integration.

• Strong knowledge in databases (Oracle PL/SQL, SQL, MS SQL).

• Experience in OS-level maintenance (Windows, Unix, Linux) and scripting (Perl).

• Familiarity with ITIL practices (incident, problem, change management).

• Strong analytical, troubleshooting, communication, and team collaboration skills.