Technical Delivery Manager

Project description

Our Client, a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America, is looking for Consultants to be part of the project. The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance, and planning support and services. They work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising, and standardising technology systems as well as banking operations in Malaysia and overseas branches. The client has more than 80 years of history in the banking industry and is expanding its footprint in Malaysia. The selected resource will be working in a newly setup technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.

Responsibilities

• Manage all aspects of project and change request engagement from planning, external vendor relationships, communications, resources, budget, change, risks, and issues.
• Continually manage project and change request expectations while delegating and managing deliverables with team members and stakeholders.
• Determine the frequency and content of status reports from the project and change request team, analyse results, and troubleshoot problem areas.
• Deliver appropriate and effective executive level communication.
• Provide status reporting regarding project milestones, deliverables, dependencies, risks, and issues, communicating across leadership and business stakeholders.
• Process and Delivery Execution.
• Manage a portfolio of complex initiatives that span one or multiple lines of business.
• Full project life cycle ownership to ensure successful project delivery.
• Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.
• Prepare detailed project plans for all phases of the project.
• Ensure assignment of adequate resources to achieve project objectives in planned timeframes.
• Manage the day-to-day project activities and resources and chair the project management team meetings.
• Understand interdependencies between technology, operations, and business needs.
• Manage project scope and changes.
• Act as an internal quality control check for the project.
• Manage ongoing quality control and participate in quality issue resolution.
• Delegate tasks and responsibilities to appropriate personnel.
• Monitor, track, and control outcomes to resolve issues, conflicts, dependencies, and critical path deliverables.
• Ensure that projects and change requests are proceeding according to scope, schedule, budget, and quality standards.
• Manage project and change request issues and risks to mitigate impact to baseline.

SKILLS

Must have

• Degree in computer science/engineering or related disciplines.
• 5+ years of experience in application development and support environment in Banking/Finance.
• Finance knowledge for GL, MAS, GST, Regulatory and Reporting/business intelligence.
• Individual must have working experience in Unix/Windows platforms, batch scheduling tools, Database query skills, BI Tools skillsets.
• Proven working experience in IT project management in a banking environment and in treasury products related.
• Excellent client-facing and internal communication skills.
• Excellent written and verbal communication skills.
• Solid organizational skills including attention to detail and multitasking skills.
• Ability to multi-task and perform well under pressure.

Nice to have

• Knowledge of Finance, Risk, Accounting, ITIL or similar framework will be an advantage.
• Technical skills: Oracle / MS SQL, Unix/Linux, AS400, Control-M, Shell scripting, Wolters Kluwer's OneSumX, Hyperion, SAP GL, Ray, BASEL, Moody's Risk Authority.