Technical Consultant (Atlassian)

Adaptavist; Kuala Lumpur; Remote; MYR 60,000 - 90,000; Full time

Job summary

Join a dynamic environment at a leading company specializing in enterprise software solutions as a Technical Consultant. You will collaborate with clients to leverage Atlassian products for enhanced productivity, engage in solution design, and deliver tailored integrations. We're looking for a passionate individual to help businesses thrive and optimize their use of technology. If you're ready to contribute to a flexible and inclusive workplace, we invite you to apply!

Benefits

Generous holiday allowance

Flexible working hours

MacBook provided

Comprehensive Time Away Policy

Support for remote setup

Qualifications

• Experience in technical consulting with Atlassian toolsets.
• Scripting experience with Groovy or Python.
• Experience with system administration in Linux and cloud setups.

Responsibilities

• Assist customers in best utilization of Atlassian products.
• Integrate systems and automate processes.
• Participate in solution design and pre-sales activities.

Skills

Technical Consulting

Scripting (Groovy, Python)

System Administration

Database Operations

Cloud Infrastructure (AWS, Google Cloud, Azure)

Interpersonal Skills

Problem-Solving

Communication Skills

Job description

Working at The Adaptavist Group

The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.

We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha!

We make change happen. From anywhere.

What we offer you

We offer a very generous holiday (PTO) allowance, trusting you to take vacation time that suits your personal life, alongside flexible working hours that empower you to work when it best fits you and your team. We provide MacBooks to all employees and additional support for fully remote workers to set up their home offices.

Our exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS.

Our trusting, flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.

Read our full list of benefits

About the role

Our Technical Consultant will work as part of a team assisting customers in making best use of the Atlassian product suite such as Jira, Confluence, Bitbucket, and other related productivity technologies, such as Slack, in order to deliver value to their business or organisation.

This role will be helping customers to integrate systems, automate processes, and achieve efficiencies. This typically ranges from providing expert guidance and solution design to “hands-on” work with product setup, migrations, upgrades and performance tuning.

As an Atlassian Technical Consultant, the role will also take part in pre-sales - offering solutions, providing estimates and producing proposals. The position will naturally involve maintaining and improving knowledge of the Atlassian product suite, related technologies, and other collaborative tools such as Slack.

Key responsibilities and accountabilities

Atlassian Solution Consultancy

• Use knowledge of Atlassian products to gather and analyse requirements, research and present solutions to clients, and make suitable recommendations
• Communicate regularly with a range of stakeholders
• Participation in pre-sales, helping define scope and estimates for projects as well as helping in solution design
• Participation in internal knowledge-sharing and improvements
• Travel to client sites and working on site where necessary

Atlassian Solution Implementation and Delivery

• Installations, upgrades, migrations for Atlassian applications and associated technologies
• Custom Atlassian solution design and implementation e.g., workflow, plugins/scripts, configuration
• Scripting solutions with languages like Groovy and Python
• Database administration and querying
• Web integration of Atlassian and other applications using Rest APIs
• System administration (Linux and Windows), particularly application servers

Role-specific skills, knowledge and experience

• Experience in technical consulting, with background of Atlassian toolsets is a must
• Scripting experience in Scripturnner or with a language like Groovy or Python
• Experience with system administration (e.g. Linux and Bash scripting) and database operations
• Experience in cloud infrastructure setup like AWS, Google cloud and Azure
• Strong written and spoken English language skills
• Experience presenting solutions to customers based on provided requirements
• Experience writing and contributing to technical reports
• Excellent organizational, prioritization, communication, and interpersonal skills
• An ability to think innovatively and creatively
• Team player and strong collaboration skills
• Self-starting, strongly ambitious and tenacious

Desirable skills

• Experience with web integration using Rest APIs
• Experience in AI or Atlassian Rovo
• Experience in other tools including Gitlab, Monday.com, SNOW and serviceNow
• Experience in developing Atlassian Apps
• Experience with requirements gathering and analysis
• Experience within a fast-paced, fast-growth tech start-up environment
• Understanding of non-functional requirements for application scalability, availability, and security

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At TAG, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that's listed just yet.

Drop us your application, we’d love to hear from you!

What to expect

We have published some support on Interviewing with The Adaptavist Group to try to alleviate any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG.

You can read them here

Equal opportunities for everyone

At The Adaptavist Group , we are committed to promoting a diverse and inclusive community and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.

Check out our WORK180 page

Check out our Flexa page

We look forward to your application!