Technical (Automotive)

City World Trading; Klang City; On-site; MYR 22,000 - 40,000; Full time

Job summary

Jora Malaysia is seeking an L2 automotive support engineer for Bandar Bukit Raja on a 3 months’ probation leading to permanent. You will follow technical support processes, handle complex cases, and work with L2 teams to resolve issues efficiently.

Candidates should have at least 2 years in automotive repair, be familiar with diagnostic tools, and hold a valid driving licence. This role includes site visits and reporting to the TSA Manager.

Qualifications

• Minimum SPM or MLVK Level 3 in Automotive Body Repair, Automotive Engineering Technology, or a related automotive certificate.
• At least 2 years of working experience in automotive repair or vehicle servicing.
• Familiar with automotive machinery, workshop equipment, and diagnostic tools.
• Able to work efficiently in a fast-paced and dynamic environment.
• Good attention to detail and problem-solving skills.
• Possess a valid driving licence (compulsory).

Responsibilities

• Follow all technical support processes.
• Handle complex cases that require advanced troubleshooting.
• Work closely with primary technical support teams to resolve issues efficiently.
• Manage incoming calls from internal and external customers.
• Prepare daily, weekly, and monthly reports for the TSA Manager.
• Conduct site visits when required.
• Share knowledge and support other L2 engineers.
• Identify root causes of technical or quality issues.
• Support other departments to improve service quality.

Skills

Attention to detail

Problem-solving

Adaptability

Driving licence

Education

Automotive Body Repair / Automotive Engineering Technology

Tools

Diagnostic tools

Workshop equipment

Automotive machinery

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Tenure

3 months’ probation leading to permanent

Working Location

Bandar Bukit Raja

Job Descriptions

• Follow all technical support processes.
• Handle complex cases that require advanced troubleshooting.
• Work closely with primary technical support teams to resolve issues efficiently.
• Manage incoming calls from internal and external customers.
• Prepare daily, weekly, and monthly reports for the TSA Manager.
• Conduct site visits when required.
• Share knowledge and support other L2 engineers.
• Identify root causes of technical or quality issues.
• Support other departments to improve service quality..

Job Requirement

• Minimum SPM or MLVK Level 3 in Automotive Body Repair, Automotive Engineering Technology, or a related automotive certificate.
• At least 2 years of working experience in automotive repair or vehicle servicing.
• Familiar with automotive machinery, workshop equipment, and diagnostic tools.
• Able to work efficiently in a fast-paced and dynamic environment.
• Good attention to detail and problem-solving skills.
• Possess a valid driving licence (compulsory).

Only shortlisted applicants will be notified.