TECHNICAL ANALYST

Societe Generale; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in testing, inspection, and certification seeks a Laboratory Assistant in Shah Alam. This role involves supporting laboratory operations, adhering to quality standards, and training personnel. Ideal for candidates with a relevant degree, communication skills, and a team-oriented approach.

Qualifications

• Bachelor's degree in a relevant science field is essential.
• Experience in analytical laboratory preferred but fresh graduates are welcomed.
• Proficiency in Chinese is advantageous.

Responsibilities

• Assist in laboratory operations and ISO/IEC 17025 compliance.
• Respond to customer inquiries and support investigation outcomes.
• Provide training and enhance laboratory practices.

Skills

Technical training

Analytical skills

Communication

Teamwork

Education

Bachelor’s degree in Chemistry, Biology, Biochemistry, or related field

Job description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world

Job Description

Responsible in assisting Laboratory Technical & Compliance Manager on day-to-day laboratory operation for assigned section towards direction of effective implementation of quality system ISO/IEC 17025, SAMM policy and SGS GCSC requirement

• Assist Technical Advisor /Technical Specialist on the new method development as per business need.
• Respond to queries raise by customer / business / customer support team within agreed timeframe, with minimal supervision from Technical Advisor/ Specialist
• Collaborate with Operation team on investigation and deliver the outcome of investigation professionally to the party who raise the queries within agreed timeframe
• Periodically review, enhance and update of Working Instruction and Standard Operating Procedures when needed
• Working towards enhancement of existing lab process/methodology for lab efficiency improvement
• Work with laboratory operation team on root-cause investigation of all non-conformities and/or customer complaints with proposal of appropriate corrective and preventive actions to address the issue promptly.
• Provide technical training to laboratory personnel to ensure the laboratory competency and conduct refreshment training when needed.
• Insight into new technologies and initiative for enhancement
• Assist to ensure Good Housekeeping and Good Laboratory practice in the laboratory.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Qualifications

• Bachelor’s degree in Chemistry, Biology, Biochemistry, or any science related field from recognized university / college.
• Experience in relevant analytical laboratory however fresh graduates with right and positive attitude are acceptable as training will be provided.
• Good personality, independent and a good team player
• Chinese language proficiency will be an advantage.