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To lead a team of telemarketing agents in performing activities such as cross-selling all banking products and campaigns to generate leads and meet business goals.
Drive and monitor the performance of telesales agents.
Ability to lead and motivate agents to consistently meet KPIs.
Convert incoming inquiries via call centre into potential sales leads.
Coordinate with inter-departmental teams and branches on customer inquiries.
Assist the Unit Head with ad-hoc projects.
Note: Only shortlisted candidates will be notified.