Team Leader/Supervisor (Cafe/Delica) - AEON Tebrau City, Johor

AEON; Johor; On-site; MYR 150,000 - 200,000; Full time

Job summary

AEON Malaysia is seeking a dedicated retail operations manager with a diploma or degree and 2-3 years of experience in retail management. Responsibilities include ensuring product accuracy, participating in staff training, and maintaining a positive customer experience. Join AEON in delivering exceptional service in a friendly, supportive environment.

Benefits

Medical facility

Increase in salary

Further education opportunities

Variety of Allowance

Uniform provided

Qualifications

• Minimum 2-3 years experience in retail operations management.
• Ability to work shifts including holidays.
• Experience in training and development roles.

Responsibilities

• Ensure products and services are correctly advertised and updated.
• Participate in store re-opening processes.
• Lead and motivate team members.

Skills

Teamwork

Communication

Leadership

Customer Service

Education

Diploma/Degree in any field

Job description

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► Listen and communicate positively with customers to build a strong and loyal relationship

► Ensure that all product, facilities and services that were advertised and promoted are correct and updated. Any discrepancies must be reported immediately

► Participate in store re-opening process by welcoming customers and filling up the shortages

2. Organization Efficiency

► Keep the Company's assets in good operating condition

► Observe and comply with Company's policies

► Ensure that Assets are in good condition and to train team member to do the same as well

► Participating in ensuring that all safety and security equipment are in good working condition

► Contribute ideas and suggestions to improve the merchandise flow, implantation and presentation

► Emphasize on teamwork and teambuilding to create a happy and harmonious working environment

► Provide assistance and have good communication with your team

► Be independent and disciplined

3. Employee training and Development

► To participate in any training activities being assigned to

► Provide and organize training to improve professional skills of your team

► Lead and motivate your team to achieve results and to develop their career/knowledge/skills

► Adhere to store budgeted expenditure

► Propose action plan to control operating expense better

► Provide correct report and figures and be responsible on it

► To update known loss

► Returning of goods are done according to the procedures

Requirements:

► Possessed at least Diploma/Degree Holder in any field.

► 2-3 years of working experiences in retail operations management/related field.

► Able to work on shift including Off Day, Rest Day or Public Holiday.

►Medical facility.

►Increase in salary.

►Further education opportunities.

►Variety of Allowance.

►Uniform will be provided

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? How many years' experience do you have as a Cafe Supervisor? Which of the following types of qualifications do you have? How many years' experience do you have in a training & development role? How much notice are you required to give your current employer?

Retail & Consumer Products More than 10,000 employees

Committed to Customer Satisfaction

AEON Malaysia is a leading retail company offering a wide variety of products and services. Our stores provide groceries, home goods like electronics, furniture, and bedding, as well as fashion items. We also offer services such as credit and loyalty programs, financial services, and online shopping.

With over 30 locations across Malaysia, AEON is dedicated to ensuring customer happiness and satisfaction. We focus on creating a friendly and welcoming shopping environment, supported by knowledgeable staff who are ready to assist with any needs.

As a pioneer in the Malaysian retail industry, AEON plays a significant role in shaping shopping experiences

Committed to Customer Satisfaction

AEON Malaysia is a leading retail company offering a wide variety of products and services. Our stores provide groceries, home goods like electronics, furniture, and bedding, as well as fashion items. We also offer services such as credit and loyalty programs, financial services, and online shopping.

With over 30 locations across Malaysia, AEON is dedicated to ensuring customer happiness and satisfaction. We focus on creating a friendly and welcoming shopping environment, supported by knowledgeable staff who are ready to assist with any needs.

As a pioneer in the Malaysian retail industry, AEON plays a significant role in shaping shopping experiences

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