Team Leader- Front Office: Hyatt Centric Kota Kinabalu

Hyatt; West Coast Division; On-site; MYR 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Team Leader in the Front Office Department. This role is pivotal in ensuring the smooth operation of the department while adhering to corporate strategies and brand standards. You will be responsible for meeting the expectations of employees, guests, and owners alike. With a focus on hospitality, your problem-solving and interpersonal skills will shine as you lead your team to deliver exceptional service. If you have a passion for the hospitality industry and a degree or diploma in the field, this is an exciting opportunity to advance your career in a dynamic environment.

Qualifications

• Minimum 2 years experience in hotel operations.
• Relevant degree or diploma in Hospitality or Tourism management.

Responsibilities

• Assist in the efficient running of the Front Office Department.
• Meet employee, guest, and owner expectations.

Skills

Problem Solving

Administrative Skills

Interpersonal Skills

Education

Degree in Hospitality Management

Diploma in Tourism Management

Job description

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Front Office is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms Division.

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.