Team Leader, Financing Support Unit

Bank Islam Malaysia Berhad; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading Islamic bank in Malaysia seeks a qualified individual to oversee Financing Support Officers and manage their productivity. Candidates should have a diploma or degree in sales or banking, along with 2-3 years of relevant experience. Proficiency in Microsoft Excel and strong analytical skills are essential. The role includes coaching employees, monitoring performance, and ensuring compliance with internal policies. Join an organization committed to developing Malaysia as a global Islamic financial center.

Qualifications

• Diploma or bachelor's degree in sales or banking or equivalent experience.
• Minimum 2-3 years background experience in related field.
• Proficient in Microsoft Excel with strong analytical capability.

Responsibilities

• Oversee and manage Financing Support Officer's productivity.
• Coach, counsel, and discipline employees.
• Monitor and track support performance and productivity.

Skills

Supervisory skills

Interpersonal skills

Communication skills

Analytical skills

Multi-tasking

Team collaboration

Education

Diploma or Bachelor's degree in sales or banking

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Responsibilities

Overseeing and managing Financing Support Officer on daily basis - productivity and performance (Individual / Team)

Passionate and highly motivated with the ability to lead in driving culture change / new way of doing things

Positive mindset in being effective and efficient sales support task force and its performance

Accomplishes staff job results by coaching, counselling and disciplining employees

Monitoring and track support performance and productivity and overall performance Weekly/Monthly

Ensuring application forms and documentation submitted in complete and organize manner as stipulated for relevant decision and approval

Review pending orders and contribute to team effort by accomplishing related results as needed

Prepare daily day end reporting and weekly / monthly reporting to Head of Unit

Ensure adherence and compliance to all internal policies / guidelines and external regulatory requirements.

Protect the image and brand of the Bank.

Any other duties / assignment as and when directed/assigned by the superior from time to time / as per business requirement from time to time

Qualifications

Qualification:

Diploma / bachelor's degree in sales and banking related or equivalent experience

Must be an expert in Microsoft Excel with strong analytical capability

Years of Experience:

Minimum 2-3 years background experience in related field and/or back-office operation experience.

Specific Skills / Knowledge and Certification Required:

Excellent supervision, interpersonal and communication skills

Strong analytical skills and ability to multi-tasks

Proficient in Excel, Words and Power point

Ability to take initiative and utilize sound judgment in decision making and higher-level problem solving

Desire to work as a team with results driven approach

Experience of working in fast-moving business environment.

Ability to network across a variety of functions at various levels

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How much notice are you required to give your current employer?
• Which of the following Microsoft Office products are you experienced with?
• Do you have data entry experience?

Bank Islam Malaysia Berhad is the pioneer of Islamic banking system in Malaysia. We have grown to become one of the nation’s leading financial institutions, providing a wide range of products and services to meet the financial and banking needs of all Malaysians, regardless of race and religion. A career with Bank Islam means an outstanding opportunity to develop a professional vocation in the ever-challenging banking industry. Be a part of an organisation that is totally committed to developing Malaysia as one of the leading global Islamic financial centres.

Follow our Careers IG @gobeyondatbankislam for more information on our culture and new career opportunities!