Tea Barista (Lucerne Residences)

CHAGEE (M) SDN. BHD. (Retail); Penang; On-site; MYR 20,000 - 26,000; Full time

Benefits offered by this job

Free CHAGEE Drinks

On-job Training & Development Provided

Career Advancement based on on-job/per

EPF SOCSO

Job summary

CHAGEE (M) SDN. BHD. (Retail) is seeking a Tea Barista to join our Lucerne Residences outlet. You will brew beverages from our in-house recipes, operate the cash register, and ensure a high standard of service and cleanliness throughout the outlet.

The candidate should have at least SPM certification, enjoy teamwork, and be self-driven with a willingness to travel. We offer on-job training, fixed allowances, and career growth opportunities.

Qualifications

• Candidate must possess at least SPM certification.
• Prior working experience in an F&B outlet is preferable.
• Able to work as a team to achieve outlet targets and ensure smooth operations.
• Self-discipline and self-driven to keep up-to-date knowledge of outlet operations.
• Willing to travel and possess own transportation.
• Basic plus fixed allowance & incentives provided
• On-job Training & Development Provided
• Career advancement based on performance
• Free CHAGEE Drinks

Responsibilities

• Prepare beverages according to in-house recipes.
• Handle cashier duties including cash, card, and e-wallet payments.
• Manage outlet inventory to ensure daily stock is available.
• Ensure outlet operation guidelines are followed by staff.
• Provide excellent customer experience and resolve complaints.
• Maintain outlet cleanliness and arrange equipment maintenance as needed.
• Participate in daily operations such as beverage preparation and other relevant tasks.

Skills

Customer service

Cash handling

Teamwork

F&B operations

Education

SPM certification

Job description

We are looking for Tea Barista at Lucerne Residences. At CHAGEE, we believe that all outlet staff is the bloodline of the company as they are the front-liner who bring the up most services and product to satisfy the needs of all CHAGEE's customers. Candidate is expected to understand and fulfill task relevant to operate a food & beverage outlet.

Expected to work at highest standard at all times to ensure outlets product and service quality.

Manage and to brew the beverage based out in-house recipe.

Manage outlets inventory, ensure sufficient inventory in place to meet daily sales made.

Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.

Ensure outlet operation guide is adhere to by outlet and staff at all time.

Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.

Monitor and maintain outlet outlook & cleanliness and equipment, arrange for necessary maintenance if needed.

Required to participate in operational process, including preparation of beverages, handle cashier position and any other relevant task of outlets.

Requirements:

Candidate must possess at least SPM certification.

Have prior working experience responsible on F&B outlet is preferable.

Able to work as a team to achieve outlet target and ensure smooth outlet process.

Self-discipline and self-driven to keep up-to-date knowledge and skillset to fulfil task on outlet operations.

Possess own transportation and willing to travel.

Basic plus fixed allowance & incentives provided

On-job Training & Development Provided

Career Advancement based on candidate on-job performance

Free CHAGEE Drinks

EPF SOCSO