Target-Driven Telemarketing & Client Relations Specialist

CIMB; Malaysia; On-site; MYR 24,000 - 36,000; Full time

Job summary

CIMB invites applications for a Telemarketing Officer in Malaysia. The role focuses on achieving sales targets, including cross-selling all assigned products, while maintaining excellent customer service.

You will handle enquiries, cold-call leads from the Sales Manager and ensure compliance with CIMB policies. The ideal candidate should possess an academic qualification with a preference for degree or diploma and credits in SPM English, Bahasa Malaysia, and Mathematics.

Qualifications

• Sales-focused profile with proven ability to meet targets.
• Strong customer service mindset and ability to build relationships.
• Clear and effective communication in English and Malay.
• Proactive in making cold calls and following up leads.

Responsibilities

• Achieve sales target including cross sell target of all assigned products.
• Maintain good relationships with customers and uphold high service quality.
• Handle customer enquiries diligently and efficiently.
• Cold call the leads given by Team Sales Manager.

Skills

Sales skills

Customer service

Communication

Cold calling

Teamwork

Education

Degree or Diploma preferred

SPM English credit

Bahasa Malaysia credit

Mathematics credit

Job description

CIMB invites applications for a Telemarketing Officer in Malaysia. The role focuses on achieving sales targets, including cross-selling all assigned products, while maintaining excellent customer service.

You will handle enquiries, cold-call leads from the Sales Manager and ensure compliance with CIMB policies. The ideal candidate should possess an academic qualification with a preference for degree or diploma and credits in SPM English, Bahasa Malaysia, and Mathematics.