Talent Acquisition Support Specialist, APAC

GEA Group; Kuala Lumpur; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading company in the HR domain seeks a dedicated professional to enhance process execution and recruitment support. The candidate will play a crucial role in driving improvements and ensuring compliance with HR operations standards while working with internal and external customers. If you have a solution-oriented mindset and experience in data tools, this opportunity is for you.

Qualifications

• Minimum of 2 years of relevant experience in support function role.
• Proficiency in Microsoft Excel 365 or Power BI/Tableau.

Responsibilities

• Deliver high-quality process execution and support for recruitment queries.
• Develop solutions for complex issues and liaise with branding agencies.
• Proactive maintenance of PSL per country and compliance with HR standards.

Skills

Data analysis

Problem-solving

Communication

Tools

Microsoft Excel 365

Power BI

Tableau

Job description

Responsibilities / Tasks

• Responsible for delivering consistent high-quality process execution and excellence support to both TA’s internal & external customer on recruitment queries, while driving process improvements proactively
• Develops proposes solutions for complex issues to customers, if needed in alignment with team lead
• Liaison with the branding/ advertisement agency for Employer Branding for coordination matter
• Others support deemed needed to smooth the recruitment experience of the customers (Eg: Background check & AON assessment)
• Able to manage the adhoc queries within 48 hours upon escalated (enablement of WD functionalities to HM, candidate pool management etc.)
• Proactive maintenance of PSL per country in compliance with Master Data governance (Eg: providing analysis report)
• Identifies mid complex operational problems and solves them independently, if needed approaches right stakeholders
• Solution-oriented mindset and expresses improvement ideas to Expert/ Team lead based on data and examples

• Ensures that HR Operations standards and guidelines are followed & complied

• Establishes improvements to ensure quality for their own work, e.g. 4-eye-principle
• Proactively improves the work quality on a daily basis

Your Profile / Qualifications

• Minimum of 2 years of relevant working experience in support function role
• Proficiency or Expert level in using data analysis tool of Microsoft Excel 365 or Power BI/ Tableu

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