1. POSITION DETAILS
- Reporting line: Senior Manager, Talent Management & Employee Engagement, East Asia.
- Scope: Covering Malaysia, Thailand, Singapore, Japan & Hong Kong.
- Support: Local HR teams in TH, HK, and JP will assist with the hiring process.
- Industry: Open to candidates from any industry, though experience in the insurance industry would be a plus.
2. POSITION SUMMARY
- Spearhead recruitment strategies to attract, select, and onboard the right talent that aligns with the organization's values and culture.
3. DIMENSIONS OF ROLE
- Network and build strong, trust-based relationships with potential candidates while remaining abreast of recruiting best practices and helping the organization implement them.
4. KEY RESPONSIBILITIES
- Manage full-cycle recruitment for various openings, including campus recruitment.
- Build deep partnerships with hiring managers to understand business needs, technical requirements, and team dynamics, providing high-quality sourcing strategies and overcoming challenges.
- Source external candidates through a variety of methods: posting, networking, headhunting, etc., and propose innovative sourcing strategies.
- Act as a recruitment expert, providing guidance and best practices to hiring managers.
- Ensure excellent candidate experience and serve as a company's culture & values ambassador.
- Conduct intake calls with hiring managers to understand job requirements.
- Handle sourcing/headhunting, screening, shortlisting, coordinating interviews, salary proposals, and offer management up to onboarding.
- Collaborate closely with HRBP/Hiring Managers to ensure job specifications, qualifications, and expectations are aligned before sourcing.
- Provide excellent customer service, maintaining continuous communication with HRBPs and hiring managers for interview feedback and search adjustments.
- Provide timely updates on hiring progress and headcount.
- Implement best-in-class recruitment practices, including passive candidate sourcing using various tools and systems.
- Utilize social media, job boards, internet sourcing, university recruitment, and other channels to source candidates.
Internal
- Plan and organize Talent Acquisition programs such as Walk-In Interviews, Career Fairs, Graduate Hiring, and Internships.
5. ORGANISATION SUMMARY
The client operates in the Assistance Services and Travel Insurance industry.
6. SKILLS AND EXPERIENCE
Technical/Functional Knowledge, Skills, and Abilities
- Proven success in full-cycle recruitment across Asia, including remote locations.
- Excellent communication skills for relationship building at various levels.
- Strong time management skills.
- Fluent in spoken and written English.
Education, Professional Qualifications, and Experience
- Bachelor’s degree in HRM, Business Administration, or related fields.
- Minimum of 10 years of relevant HR experience, especially in recruitment.
- Experience managing a variety of roles, including insurance, technical, and others.
- Solid experience with LinkedIn Recruiter and other sourcing platforms.