Talent Acquisition Lead I TNG

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP!

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation. Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators, giving you the power to make a difference.

What would you do?

• Oversee the entire recruitment lifecycle, ensuring alignment with the company’s strategic objectives.
• Achieve set time-to-fill targets while maintaining high standards for quality of hire.
• Monitor recruitment performance in real-time to ensure KPIs are consistently achieved.
• Partner with hiring managers to identify staffing requirements and define selection criteria.
• Source and establish relationships with potential candidates across various channels.
• Ensure staffing needs are met with a long-term focus on hiring diverse and qualified talent.
• Develop and maintain talent pipelines to meet the hiring needs for assigned roles.
• Conduct and analyze background check reports to identify and address any potential red flags, ensuring proactive risk mitigation and compliance with organizational standards.
• Review and share reference check reports with hiring managers, providing insights for candidate development and utilizing strengths to enhance retention.
• Analyze and prepare behavioral assessment reports to guide interviewers in probing further on areas for improvement, and share insights with hiring managers for candidate development.
• Prepare and issue employment offer letters to successful candidates.
• Administer candidate and hiring manager experience surveys to gather feedback.
• Communicate hiring updates to hiring managers and candidates, including sending rejection notices and hiring updates on a weekly basis.
• Ensure accuracy in systems and trackers, maintaining up-to-date records.
• Coordinate onboarding processes by liaising with relevant departments.
• Contribute to recruitment initiatives such as walk-in interviews for large-scale hiring.
• Create, manage, and analyze the recruitment dashboard to track key metrics and develop action plans for process improvement.
• Oversee the analysis of surveys to enhance candidate and hiring manager experiences, implementing action plans based on insights.
• Lead and optimize engagement programs like the Bring Your Own Buddy (BYOB) referral initiative to drive successful hires.
• Plan and participate in talent acquisition programs, including but not limited to campus hiring, career fairs, diversity recruitment drives, and internship programs to build a strong talent pipeline and enhance employer branding.
• Maintain compliance with talent acquisition policies, ensuring document and data accuracy for new hires.
• Conduct watchlist checks to ensure compliance and mitigate risks in the hiring process.
• Promote a culture of continuous improvement within HR, focusing on enhancing the candidate and hiring manager lifecycle.
• A willingness to work flexibly as and when required.

Who should join us?

• Minimum of 4 to 6 years of professional experience, with at least 3 years dedicated to recruitment.
• Experience working in organizations governed by regulatory frameworks such as Bank Negara, SOX Compliance, or equivalent is essential.
• Proven track record of meeting hiring targets and optimizing HR processes using data-driven strategies.
• Demonstrated ability to collect, analyze, and interpret HR and recruitment data to improve hiring processes, including time-to-hire, cost per hire, and candidate quality metrics.
• Hands-on experience working with ATS and HRIS, using these platforms to manage HR data and automate reporting.
• Attention to detail and ability to meet tight deadlines.
• Ability to thrive in a fast-paced, dynamic environment and adapt to shifting priorities.
• Understanding of the value of diverse talent and cultural competency in hiring practices.

Our Perks & Benefits:

• Hybrid, flexi hours and home workplace subsidy.
• e-Wallet meal allowance.
• Unlimited office pantry fruits, snacks, and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt for dependents coverage (spouse, child, parents, or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (“TCM”), and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and caliber. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, color, or other personal status, identity, or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: careers@touchngo.com.my

Note: Only shortlisted candidates will be contacted.