talent acquisition

RecruitFirst Pte Ltd; Malaysia; On-site; MYR 73,656 - 122,760; Full time

Job summary

RecruitFirst Pte Ltd in Malaysia is seeking a results-driven recruiter for a 1-year direct contract. This role blends in-house talent acquisition with agency/RPO experience and focuses on high-volume hiring across IT and BPO domains with regional ASEAN exposure.

You will own full-cycle recruitment, partner with regional stakeholders, and scale the workforce while maintaining quality of hire. Career growth awaits within a dynamic service platform.

Qualifications

• Minimum 4 years of progressive recruitment experience, with exposure to in-house and agency/RPO environments.
• Experience recruiting IT/technical roles and BPO/volume roles.
• Track record managing high-volume recruitment drives with tight timelines and multiple requisitions.
• Strong sourcing across portals, LinkedIn Recruiter, referrals and other channels.
• Hands-on experience using an ATS and recruitment reporting tools.
• Understanding of Malaysian labor market practices and regulations.
• Excellent communication, stakeholder management, and negotiation skills.
• Bachelor's degree in HR, Business Admin, Psychology or related field.

Responsibilities

• Manage full-cycle recruitment for IT and BPO roles from intake to offer and onboarding.
• Drive high-volume/bulk hiring campaigns for BPO roles while maintaining quality and speed-to-fill.
• Source, screen, and manage pipelines for IT roles across software, infrastructure, QA and data.
• Source candidates through multiple channels and build proactive talent pipelines.
• Support recruitment across ASEAN markets, coordinating with regional hiring managers.
• Negotiate terms with external agencies and track SLAs.
• Conduct structured interviews and competency-based screening.
• Partner with hiring managers to define role requirements and timelines.
• Manage the offer process within budgets and guidelines.
• Track recruitment metrics and provide pipeline updates.
• Ensure a positive candidate experience and maintain ATS records.
• Support employer branding and recruitment marketing efforts.

Skills

Sourcing skills

Communication

Negotiation

Stakeholder management

Independent / multitasking

ATS usage

LinkedIn Recruiter

Education

Bachelor's degree in HR / BA / Psychology

Tools

ATS

LinkedIn Recruiter

Job description

Overview

Job-type Full-Time Job Category All Industries Services Salary MYR 8,000 - 11,000 /Month

Who you'll be working for

One of the largest global professional services companies.

What requirements you'll need to be eligible

• Minimum 4 years of progressive recruitment experience, with demonstrated exposure to both in-house (corporate/internal TA) and agency/RPO recruitment environments.
• Proven experience recruiting for IT/technical roles (e.g., developers, engineers, IT support, infrastructure, QA) as well as BPO/volume roles (e.g., call center, customer support, operations).
• Solid track record managing high-volume recruitment drives with tight timelines and multiple open requisitions simultaneously.
• Strong sourcing skills across job portals, LinkedIn Recruiter, referrals, and other creative sourcing channels.
• Hands-on experience using an Applicant Tracking System (ATS) and recruitment reporting tools.
• Good understanding of Malaysian labor market practices and employment regulations relevant to hiring.
• Excellent communication, stakeholder management, and negotiation skills.
• Ability to work independently, manage competing priorities, and thrive in a fast-paced, target-driven environment.
• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field (or equivalent working experience).

Nice to have

• Prior experience recruiting within a shared services, GBS, or outsourcing environment.
• Prior exposure to regional or cross-border recruitment within ASEAN, with an understanding of hiring nuances across different countries in the region.
• Familiarity with recruitment for niche or emerging technical skill sets (e.g., cloud, data engineering, cybersecurity).
• Experience with employer branding, campus recruitment, or recruitment marketing campaigns.
• Certification in recruitment or HR (e.g., LinkedIn Certified Professional Recruiter, CIPD, or equivalent).
• Bilingual proficiency (English and Bahasa Malaysia, with an added advantage for Mandarin or other regional languages).

What you'll be doing on the job

About the Role

We are looking for a results-driven Recruiter to join our talent acquisition team on a 1-year direct contract based in Malaysia. This role is ideal for a recruitment professional who has worked on both sides of the table -- in-house talent acquisition and agency/RPO recruitment -- and who is comfortable managing high-volume hiring across both IT (technical) and BPO (non-technical/voice and non-voice) roles. Beyond local hiring, this role carries regional exposure: you will support recruitment across ASEAN markets, giving you the opportunity to work with cross-border stakeholders, understand multiple talent markets, and grow your career with regional scope rather than a single-country remit. You will own the end-to-end recruitment cycle for multiple concurrent requisitions, partner closely with hiring managers and business stakeholders across the region, and help scale our workforce efficiently without compromising on quality of hire.

Key Responsibilities

• Manage full-cycle recruitment for both IT and BPO roles, from intake briefing with hiring managers through offer and onboarding handover.
• Drive high-volume / bulk hiring campaigns for BPO roles (e.g., customer service, technical support, back-office operations) while maintaining candidate quality and speed-to-fill targets.
• Source, screen, and manage pipelines for IT roles across software development, infrastructure, QA, data, and other technical disciplines.
• Source candidates through multiple channels -- job boards, LinkedIn, employee referrals, agency partners, campus/walk-in drives, and social media -- and build proactive talent pipelines.
• Support recruitment across ASEAN markets (e.g., Singapore, Thailand, Philippines, Vietnam, Indonesia) as needed, coordinating with regional hiring managers and adapting sourcing strategy to local market conditions.
• Manage relationships with external recruitment agencies and vendors where required, including negotiating terms, tracking SLAs, and ensuring quality submissions.
• Conduct structured interviews and competency-based screening to assess technical fit, cultural fit, and role suitability.
• Partner with hiring managers to define role requirements, set realistic hiring timelines, and advise on market talent availability and compensation benchmarks.
• Manage the offer process, including salary negotiation, within approved budgets and internal equity guidelines.
• Track and report recruitment metrics (time-to-fill, cost-per-hire, offer-acceptance rate, source effectiveness) and provide regular pipeline updates to stakeholders.
• Ensure a positive candidate experience throughout the hiring journey, from first contact to onboarding.
• Maintain accurate and up-to-date records in the Applicant Tracking System (ATS) and ensure compliance with local labor laws and company hiring policies.
• Support employer branding initiatives, job fairs, and recruitment marketing efforts as needed.

Consultant Contact

Posted by: Kay Poon

Phone: [phone]

Email: [e-mail]

Reg No: HTTPS://ABOUT.RECRUITFIRST.CO/MANKAY.POON

Sound interesting?

Apply!