T&T Senior Consultant - Sales & Service (Salesforce Technology) - MY

Deloitte PLT; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a talented individual to join their dynamic team in the Digital Sales and Marketing Automation domain. In this role, you will leverage your expertise in Salesforce solutions to design and implement innovative business strategies for iconic brands. Collaborate with a diverse team of digital experts to address exciting challenges and deliver impactful results. This position offers a unique opportunity to contribute to purpose-led growth while fostering a culture of respect and inclusion. If you are driven, client-focused, and eager to make a difference, this is the perfect opportunity for you.

Qualifications

• 8+ years in consulting or CRM implementation in enterprise environments.
• Functional expertise in Salesforce solutions and Agile methodologies.

Responsibilities

• Lead the design and implementation of Salesforce solutions for clients.
• Build relationships with key stakeholders and support RFP responses.

Skills

CRM Implementation

Salesforce Solutions

Agile Methodology

Communication Skills

Problem Solving

Education

Tertiary Qualification in Technology, Business, or Marketing

Tools

Sales Cloud

Service Cloud

Marketing Cloud

Apex

Java/J2EE

Job description

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Date: 15 Mar 2025

Location:

Kuala Lumpur, MY

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do

• Be an expert in the Digital Sales and Marketing Automation domain to provide a deep understanding of the relevant Salesforce solution(s).
• Lead on the design, implementation of technology and creative business solutions for iconic brands.
• Take the lead on projects, solving some of the most exciting problems for our clients.
• Build lasting relationships with key client stakeholders and sponsors.
• Collaborate with amazing digital experts across disciplines to innovate and create great solutions. Supporting the Digital team in RFP and proposal responses.

Your role as a leader:
At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte’s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

Requirements:

• Tertiary qualification in a relevant technology, business, or marketing discipline.
• 8 years’ experience in consulting and/or CRM implementation in an enterprise environment.
• Functional or techno-functional expertise in one or more of the following: Sales Cloud, Service Cloud, Marketing Cloud. Development experience in Apex, VisualForce, Force.com or Java/J2EE and AMPScript. Relevant Salesforce certification(s) in Sales, Service and Marketing will be a plus.
• Experience contributing to RFP responses and other sales activities. Strong understanding of Agile / Iterative delivery methodology.
• Configure and implement integration with Salesforce Core and Marketing Cloud.
• Drive and determination to continually learn new things and develop yourself.
• A natural team player who enjoys working with others to solve problems and sharing knowledge. Willing to push the technical limits and find the best solution for the business and our customers.
• Drive, tenacity, client-focused and results-oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Willingness to work outside of office base and most of all…
• Good articulation and communication skills in English.

Due to the volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

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Requisition ID: 106631

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