T&T Manager - Operations, Industry & Domain Solutions (Consumer Business) - ID

Deloitte PLT; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a T&T Manager to join their Operations Transformation team. This role offers the chance to work closely with clients, leveraging strong analytical and critical thinking skills to drive business value through innovative solutions. You'll be at the forefront of transforming operations, assessing business processes, and leading teams to achieve strategic objectives. With a commitment to professional excellence and a focus on empowering others, this position is perfect for those looking to make a significant impact in the consulting field. Join a collaborative environment where your contributions will truly matter.

Qualifications

• 10+ years of experience in strategic or operations planning.
• Strong analytical and communication skills are essential.

Responsibilities

• Identify efficiency opportunities and innovative work processes.
• Lead strategy and operational transformation initiatives.

Skills

Analytical Skills

Critical Thinking

Interpersonal Skills

Communication Skills

Team Building

Consensus Building

Client Focused

Results Oriented

Education

Tertiary qualification in business

MBA enrollment

Job description

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T&T Manager - Operations, Industry & Domain Solutions (Consumer Business) - ID

Date: 28 Mar 2025

Service Line / Portfolios: Engineering, AI & Data

Location: Jakarta, ID

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

This role sits within the Operations Transformation team of Deloitte Southeast Asia. You will work alongside our clients to help them make decisions and implement solutions based on "Heart of the Business" strategy development to drive business value. You will have the opportunity to exercise strong analytical and critical thinking skills with the chance to solve complex problems and communicate your findings.

You will support our clients in their transformation journey by:

• Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work
• Participate in team problem solving efforts and offer ideas to solve client issues
• Conduct relevant research, data analysis, and create reports
• Maintain responsibility for completion and accuracy of work products
• Assess restructuring operating models, organizational structures, and business processes to streamline core operations’ service delivery
• Assist in proposal development, as requested
• Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:

• Develop diverse, high-performing people and teams through new and meaningful development opportunities
• Collaborate effectively to build productive relationships and networks
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders
• Align your team to key objectives as well as set clear priorities and direction
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes
• Influence stakeholders, teams, and individuals positively – leading by example and providing equal opportunities for our people to grow, develop and succeed
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices

Requirements:

• Tertiary qualification in a business with a well ranked institution and/or currently enrolled in a MBA program
• Minimum 10 years of professional experience in a strategic or operations planning / consulting role within the Consumer Business industry
• Experience in leading strategy and operational transformation with one of these sectors:
• FMCG / Consumer Business focusing on go-to-market strategies in SEA markets, commercial strategies, and operational strategies
• Retail and wholesale distribution focusing on strategy, talent optimization, sustainable margin, value-based care and customer experience transformation
• Experience with budgetary responsibilities related to projects or resources
• Exceptional interpersonal, team-building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience
• Ability to build consensus and foster change in ambiguous settings
• Commitment to professional excellence, as well as personal and professional growth
• Drive, tenacity, client focused and results oriented
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment
• Willingness to work outside of office base

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

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Requisition ID: 108266

In Indonesia, the services are provided by Imelda & Rekan and other related entities in Indonesia ("Deloitte in Indonesia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited.