T&T Manager - Operations, Industry & Domain - CB - Japanese Client Services - SEA

Deloitte PLT; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Deloitte seeks a T&T Manager for Japanese Client Services in Southeast Asia. This role involves leading a team to develop and execute strategies that enhance operational efficiency for consumer goods businesses. Candidates must possess substantial consulting experience, ideally with a focus on the consumer goods sector, and be bilingual in Japanese and English.

Qualifications

• Extensive consulting experience in strategy and operations within consumer goods.
• Native level Japanese and business level English or vice versa.
• Experience leading projects in Southeast Asia.

Responsibilities

• Lead projects, managing teams and client relationships.
• Develop business strategies and optimize operations for Japanese clients.
• Ensure alignment with strategic objectives.

Skills

Project Management

Consulting

Strategic Thinking

Bilingual Proficiency

Job description

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T&T Manager - Operations, Industry & Domain - CB - Japanese Client Services - SEA

Date: 11 Jul 2025

Service Line / Portfolios: Engineering, AI & Data

Location:

Bangkok, TH Jakarta, ID Kuala Lumpur, MY Manila, PH Singapore, Singapore, SG Hanoi, Hanoi, VN Ho Chi Minh City, Ho Chi Minh City, VN

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable , inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

With a population approaching 700 million, Southeast Asia is increasingly attracting investment interest from Japanese companies. As Japan faces ongoing challenges from an aging and shrinking population, expanding overseas operations has become essential for Japanese consumer business companies aiming for sustained growth. Southeast Asia, with its large economic zone and geographic and cultural proximity, stands out as a key region for Japanese consumer-focused companies.

However, many categories within the Southeast Asian consumer business market are already dominated by major global corporations, and local leading companies have been strengthening their presence as well. Establishing and expanding Japanese consumer businesses in this competitive environment is no simple task.

Additionally, the unique characteristics of Southeast Asian markets pose significant challenges for Japanese companies seeking to leverage their existing strengths. For example:

In several key Southeast Asian countries, traditional trade remains highly influential, unlike in Japan, where modern trade has long been predominant. This means that simply transplanting domestic knowledge, expertise, and systems will not be effective.

Furthermore, each country varies in religion, language, lifestyle, income levels, logistics, and foreign ownership regulations, making Southeast Asia a collection of diverse, mid-sized markets rather than a single, unified region.

As a result, Japanese companies face unique management challenges that don’t exist domestically, such as achieving the right balance between country-specific customization and regional standardization across all aspects of business—from organizational structure and operational models to IT infrastructure and talent development.

In many respects, Southeast Asia is also ahead of Japan in the adoption of social media and digital payments, creating an environment for consumer behavior that differs significantly from Japan.

Amidst these factors, demand for our expertise as a management consulting firm rooted in Southeast Asia continues to grow annually. Given this background, we are actively seeking candidates for consulting positions focused on supporting Japanese consumer business companies in Southeast Asia.

The following are examples of key themes in our Operations, Industry & Domain Solutions (OI&DS) projects for Japanese companies in Southeast Asia:

Development of business and market entry strategies, and channel strategy formulation

Planning and execution of sales operations reform and digitalization

Designing and implementing distribution structure transformation

Digitalization and enhancement of consumer touchpoints and engagement

Optimization of trade promotions

Strategy formulation and execution for M&A, alliances, and partnerships with startups

As a Manager, you will demonstrate leadership in a mixed team of local and JCS members, managing projects while using personal strengths to support project and client development.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:

Develop diverse, high-performing people and teams through new and meaningful development opportunities.

Collaborate effectively to build productive relationships and networks.

Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.

Align your team to key objectives as well as set clear priorities and direction.

Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.

Influence stakeholders, teams, and individuals positively – leading by example and providing equal opportunities for our people to grow, develop and succeed.

Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.

Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.

Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.

Requirements

Extensive consulting experience in strategy and operations within the consumer goods and food & beverage industries

Focus Area:

Services in growth strategy, mid-term planning, sales transformation, marketing, and supply chain management (SCM) reform

Channel strategy (including omnichannel approaches)

Development of global strategy and operational structures

Proven track record of contributing to securing projects through proposal activities

Experience in leading projects

Native level Japanese and business level English or native level English and business level Japanese

In-depth consulting experience in a specific industry (technology, consumer, manufacturing, etc.)

Southeast Asia related consulting experience

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

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Requisition ID: 109275

In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.