Select how often (in days) to receive an alert:
T&T Consultant - ETP As Service/Operate (SAP FICO) - VN
Date: 20 May 2025
Type of Employment: Permanent Full Time
Location:
Ho Chi Minh City, Ho Chi Minh City, VN
Are you ready to unleash your potential?
At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.
We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on delivering purpose-led growth and embedding more equitable, inclusive, and sustainable business practices.
We seek talented individuals driven to excel and innovate, working together to achieve our shared goals.
We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.
Ready to unleash your potential with us? Join the winning team now!
- You may be assigned as Level 2 AMS support or Level 3 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
- To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolving any production incident, and monitoring the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract.
- To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality.
- To lead discussions on high-level solution design for medium to complex level enhancements, perform effort estimations for enhancements, and ensure all considerations are taken for the end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality.
- To maintain documentation according to firm standards, best practices, and standard operating procedures.
- To fully comply with and adhere to all the standard AMS process & procedures that are developed.
- To actively participate and contribute to any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization or client.
- You may be assigned as part of a project team to implement the application. In this role, you are expected
- To support the project teams in the delivery of our solution applications and in development of work products that address our clients’ business needs and help achieve their strategic goals.
- To support the project teams in developing presentation materials or documentation and in coordinating communications with the client.
- You will work with diverse and talented project team members to solve problems, improve performance, and generate value for our clients across all industries.
- You will uphold the firm’s standards and ethos in working with fellow team members and in your interactions with clients.
- You will be tasked to lead and/or coach Analyst and Consultant level members.
- You will support business development efforts by contributing directly to the preparation, development of proposals, presentations, and publications.
At Deloitte, we believe in empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues and make an impact that matters to our clients, people, and communities. Additionally, Consultants across our firm are expected to:
- Demonstrate a strong commitment to personal learning and development.
- Understand how our daily work contributes to the priorities of the team and business.
- Understand the set expectations and demonstrate accountability in keeping personal performance on track.
- Actively focus on developing effective communication and relationship-building skills with stakeholders, clients, and team.
- Demonstrate an appreciation for working with others.
- Understand what is fundamental to Deloitte’s success as a business.
- Demonstrate integrity and an awareness of strengths, differences, and personal impact.
- Develop their understanding of Deloitte and offer a fresh perspective.
- Have at least 3-5 years’ experience working with SAP S/4HANA or SAP ECC as support team lead/member, or implementation team lead/member of SAP FICO Module.
- Good knowledge of integration with related modules/sub-modules to understand end-to-end business processes and work independently to derive test data/scenarios and perform testing.
- Any experience within basic technical debugging is an added advantage.
- Certifications in the above applications and/or in ITIL or Project Management (e.g., PMP, PRINCE, Agile) are an added advantage.
- Good command of English. Ability to speak and/or write other languages is an advantage, e.g., Mandarin, Bahasa Malaysia/Indonesia, Thai, Vietnamese, Korean, Japanese, etc.
- Ability to lead and facilitate discussions, engage stakeholders, and drive positive outcomes.
- Pro-active, resourceful, able to rally team members to collaborate and deliver tasks timely.
- Flexibility to adopt new solutions/applications and ensure successful integration and support.
- Willingness to work based on clients’ business hours and support critical requests after hours.
- Ability to travel if required, e.g., to client sites for projects.
Please note that Deloitte will never reach out directly via messaging platforms to offer employment or request personal information. Please apply for roles through our official Deloitte website.
Requisition ID: 108800
In Vietnam, services are provided by Deloitte Vietnam Company Limited and related entities, which are affiliates of Deloitte Southeast Asia Ltd., a member of Deloitte Touche Tohmatsu Limited. Deloitte in Vietnam is part of the Deloitte Network providing this website.