T&L: Business Process Solutions Manager

Deloitte PLT; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a Business Process Solutions Manager to lead a dynamic team in delivering exceptional service. This role involves supervising staff, managing client relationships, and preparing financial reports. The ideal candidate will have a strong background in tax and accounting, with a focus on problem-solving and communication skills. Join a collaborative workplace where your leadership will empower others and make a significant impact on clients and the community. If you're ready to take your career to the next level, this opportunity is perfect for you.

Qualifications

• 7+ years of tax, accounting, or payroll-related experience required.
• Preferably a Certified Public Accountant or relevant certifications.

Responsibilities

• Supervise staff activities including training and performance evaluation.
• Prepare financial reports and support HR in interviews.

Skills

Communication Skills

Problem Solving

Stakeholder Management

Leadership

Education

Bachelor’s degree in Accountancy

Business School diploma

Job description

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T&L: Business Process Solutions Manager

Date: 8 Apr 2025

Service Line / Portfolios: Business Process Solutions

Location:

Manila, PH

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do

• The candidate shall supervise the activities of the staff assigned under him/her including training, instruction, task assignment, work review, performance evaluation, and administration of progressive discipline as needed.
• The candidate shall build and maintain respectful, positive working relationships with clients, staff, managers, and other members of the Firm. S/he shall provide conflict resolution, as needed.
• S/he shall provide support in practice development and marketing activities.
• S/he shall support HR team in taking interviews.
• The role will include but not limited to quote approval, identify month-end journal entries (software deferrals, revenue adjustments, etc.), prepare supporting documentation, and communicate to accounting department for booking; revenue simulations based on various assumptions; impact analysis of the application of key policies; support to Sales as part of the deal structuring; and review of contractual clauses.
• In addition to the above, s/he shall prepare a variety of financial reports including periodic reports, year-end closing, payroll-related reports, and other reports as required by his/her clients.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people, and the communities, and to make an impact that matters. In addition to living our purpose, Assistant Managers across our Firm are expected to:

• Understand objectives for stakeholders, clients, and Deloitte whilst aligning own performance to objectives and sets personal priorities.
• Develop themselves by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.
• Seek opportunities to challenge themselves, collaborate with others to deliver and take accountability for results.
• Build relationships and communicate effectively in order to positively influence peers and stakeholders.
• Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected, and recognized for their contribution.

Requirements

• Education. Bachelor’s degree in accountancy or any equivalent or Business School diploma.
• Work Experience. At least 7 years of tax, accounting, and/or payroll-related work experience. Preferably, 2 to 3 years of experience in a Big 4 Firm.
• Certifications. Preferably, Certified Public Accountant or with other relevant certifications.
• Other Qualifications.
• Ability to interact and communicate with various stakeholders (sales, operations, finance community, auditors, etc.)
• Strong communication skills, ability to articulate point of view in a clear and assertive fashion.
• Ability to focus on the overall picture, solve problems, and provide operational and decision support.

Due to the volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via Firm’s business contact number or business email address.

Requisition ID: 108362

In Philippines, the services are provided by Navarro Amper & Co and other related entities in Philippines ("Deloitte in Philippines"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Philippines, which is within the Deloitte Network, is the entity that is providing this Website.