System Engineer

Job Responsibilities

1. Quality system management:

- Assist in developing, implementing, and continuously improving the Quality Management System (QMS) to ensure compliance with standards such as IATF 16949, ISO 14001, ISO 45001, ISO 27001, and others.

- Develop and maintain quality system documentation, including policies, procedures, and manuals, ensuring compliance with customer and regulatory requirements.

- Monitor the effectiveness of the QMS and drive improvement initiatives to enhance operational efficiency and overall quality performance.

2. Customer audit management:

- Lead preparations, coordination, and follow-up actions for customer quality audits.

- Ensure customer-specific requirements (CSRs) are met and address audit findings or non-conformances promptly.

- Foster strong relationships with customers to meet or exceed their quality expectations.

3. Business Process Optimization:

- Conduct internal and hierarchical audits, analyze, and optimize business processes to improve efficiency, reduce waste, and enhance quality.

- Collaborate with departments like R&D, production, and purchasing to identify issues and implement corrective actions.

4. Regulatory and Standards Compliance:

- Ensure operations comply with relevant automotive industry standards and regulations.

- Stay updated on changes in global automotive quality standards and customer requirements, adjusting the QMS proactively.

5. Team & Training:

- Coach the quality team to foster a culture of continuous improvement and accountability.

- Organize training programs to enhance employee awareness and understanding of quality standards and practices.

6. Reporting & Communication:

- Regularly report on the operation of the QMS, customer audit outcomes, and process improvements.

- Communicate effectively with internal and external stakeholders to align quality objectives and expectations.

Qualifications

1. Education:

- Bachelor's degree or higher.

2. Work Experience:

- Minimum of 3 years in quality management, especially within the auto parts industry.

- Extensive experience with IATF 16949 and ISO 9001 certification processes and managing customer audits.

- Familiarity with quality standards of major global automotive OEMs (e.g., Toyota, Honda, BMW, Volkswagen, Ford).

3. Technical Skills:

- Deep knowledge of QMS, Customer Specific Requirements (CSR), and automotive industry standards.

- Proficiency in quality tools and methods such as APQP, PPAP, FMEA, SPC, and MSA.

- Strong problem-solving skills with the ability to analyze complex issues and implement effective solutions.

4. Ability & Communication Skills:

- Ability to drive process improvements across departments.

- Excellent interpersonal and communication skills to interact effectively with clients, auditors, and internal teams.

- Fluency in written and spoken English and Chinese (required for factories in Malay).