System Engineer

Sperton Global AS; Johor Bahru; On-site; MYR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Quality Management Specialist to enhance their Quality Management System and ensure compliance with global automotive standards. This role involves leading customer audits, optimizing business processes, and fostering a culture of continuous improvement within the team. The ideal candidate will have a strong background in quality management, particularly in the auto parts sector, and possess excellent communication skills to engage effectively with clients and internal teams. This opportunity allows you to make a significant impact on operational efficiency and quality performance in a dynamic environment.

Qualifications

• 3+ years of experience in quality management, especially in the auto parts industry.
• In-depth knowledge of QMS and automotive industry standards.

Responsibilities

• Assist in developing and improving the Quality Management System to meet standards.
• Serve as the main contact for customer quality audits and ensure compliance.

Skills

Quality Management Systems (QMS)

Problem-solving skills

Interpersonal communication

Process improvement

Fluency in English

Fluency in Chinese

Education

Bachelor's degree or above

Tools

APQP

PPAP

FMEA

SPC

MSA

Job description

Job Responsibilities

1. Quality system management:
   - Assist the company in the development, implementation and continuous improvement of the Quality Management System (QMS) to ensure compliance with IATF 16949, ISO14001, ISO45001, ISO27001 and other relevant standards.
   - Develop and maintain quality system documentation, including policies, procedures, and manuals, to ensure compliance with customer and regulatory requirements.
   - Monitor the effectiveness of the quality management system and drive improvement programs to improve operational efficiency and overall quality performance.
2. Customer audit docking:
   - Serve as the main person in charge of the customer's quality audit, including audit preparation, coordination and follow-up rectification work.
   - Ensure that customer special requirements (CSRs) are met and audit findings or non-conformances are addressed in a timely and effective manner.
   - Build a good relationship with customers to ensure that their quality expectations are met or exceeded.
3. Business Process Optimization:
   - Organize regular internal audits and hierarchical audits, cross-functional teams, analyze, optimize and standardize business processes to improve efficiency, reduce waste and enhance overall quality.
   - Collaborate with internal departments (e.g. R&D, production, purchasing) to identify problems in the process and implement corrective and preventive actions.
4. Regulatory and Standard Compliance:
   - Ensure that the company's operations comply with relevant automotive industry standards and regulatory requirements.
   - Keep abreast of changes in global automotive quality standards and customer requirements, and proactively adjust the quality management system.
5. Team & Training:
   - Coach the quality system team to create a culture of continuous improvement and accountability.
   - Organize and implement training programs to increase employees' awareness and understanding of quality standards, processes, and practices.
6. Reporting & Communication:
   - Regularly report to the operation of the quality management system, the results of customer audits and process improvement projects.
   - Communicate effectively with internal and external stakeholders to ensure alignment of quality objectives and expectations.

Qualifications:

1. Education:
   - Bachelor's degree or above.
2. Work Experience:
   - At least 3 years of relevant work experience in quality management, especially in the auto parts industry.
   - Extensive experience in IATF 16949 and ISO 9001 certification processes and customer audit management.
   - Familiar with the quality requirements of major global automotive OEMs (e.g. Toyota, Honda, BMW, Volkswagen, Ford).
3. Technical Ability:
   - In-depth knowledge of Quality Management Systems (QMS), Customer Specific Requirements (CSR) and automotive industry standards.
   - Proficient in quality tools and methods such as APQP, PPAP, FMEA, SPC and MSA.
   - Excellent problem-solving skills with the ability to analyze complex problems and implement effective solutions.
4. Ability & Communication Skills:
   - Ability to drive process improvements across departments.
   - Good interpersonal communication skills and ability to interact effectively with clients, auditors and internal teams.
   - Fluency in written and spoken English and Chinese (required by factories in Malay).