System Engineer

Pan Asia Software Solutions; Cyberjaya; On-site; MYR 50,000 - 75,000; Full time

Job summary

Pan Asia Software Solutions is looking for a Data Center Site Operations Engineer to oversee the design, installation, and support of IT systems in a dynamic environment. The role involves working with cutting-edge technologies, ensuring system health and compliance, and leading project implementations. Ideal candidates should have a background in computer science or IT, strong problem-solving abilities, and a proven track record in infrastructure management.

Qualifications

• Minimum of 2 years’ experience in a similar role.
• Certifications such as MCSE, MCSA, Citrix CCA/CCEA are advantageous.
• Self-driven with innovative problem-solving skills.

Responsibilities

• Design and manage system configurations and installations.
• Troubleshoot and support cloud and server infrastructure.
• Participate in disaster recovery simulations.

Skills

Interpersonal skills

Analytical skills

Problem-solving skills

Communication

Project management

Education

Bachelor’s degree in Computer Science

Information Technology degree

Tools

Hyper-V

Citrix

VMware

Veeam Backup

Job description

Not your average Talent Acquisition Executive | Specialized in Tech Recruitment. Drop by and say Hi.

Responsibilities:

• Design system configurations, document, and manage the installation of new systems, while maintaining and upgrading existing systems.
• Coordinate and provide technical input into project work as required.
• Generate monthly operation performance reports.
• Install, configure, and manage Hyper Converged Infrastructure, Hyper-V, Citrix, and VMware.
• Support and troubleshoot cloud and server infrastructure.
• Perform regular patching, version updates, and maintenance tasks on HPE SimpliVity infrastructure to ensure optimal performance and security.
• Troubleshoot and resolve issues related to HPE SimpliVity, ensuring timely updates and compliance with organizational standards.
• Ensure IT security compliance and perform system health checks, reliability, patch, or security-related issues.
• Manage and respond to VAPT (Vulnerability Assessment and Penetration Testing) alerts, ensuring vulnerabilities are assessed, prioritized, and addressed promptly.
• Perform daily, weekly, and monthly reporting tasks.
• Administer and monitor daily data backup activities (Veeam Backup), job scheduling, and tape media management.
• Conduct physical health checks of the Data Center facility based on customer checklists and report findings to the support team.
• Participate in server-related projects as a team member.
• Perform analytical tasks and troubleshooting.
• Support internal IT applications.
• Assist in IT audit activities, including ISO, internal, global, and external audits.
• Manage project implementation and rollout, leading projects as required.
• Participate in disaster recovery simulations and preparations.
• Operate, maintain, and support system, network equipment, and security devices at in-scope locations.
• Provide vendor management for equipment warranty, maintenance, and support.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years’ experience in a similar role.
• Certifications such as MCSE – Communication/Messaging, MCSA - Office 365, Citrix CCA/CCEA, VCPi 5 are advantageous.
• Positive attitude, hardworking, and capable of working within tight schedules and meeting deadlines.
• Strong interpersonal skills with excellent written and verbal communication in English.
• Proven track record of continuous improvement and efficiency while maintaining high customer satisfaction.
• Self-driven with a passion for providing excellent service.
• Strong analytical skills and ability to meet deadlines in a fast-paced environment.
• Innovative problem-solving skills for timely issue resolution.
• Ability to liaise effectively across multiple departments and levels of expertise.
• Ability to establish and maintain effective working relationships with colleagues, clients, and the public.
• Strong influencing skills to challenge ideas and persuade others to adopt new processes or developments.

Seniority Level

• Type of Employment

  Contract

Data Center Site Operations Engineer, Infrastructure (based in Kulai, Johor)