System Administrator / Infrastructure Engineer

EPS Malaysia; Penang; On-site; MYR 60,000 - 80,000; Full time

Job summary

A technology company in Penang is seeking a System Administrator to oversee hybrid cloud environments and infrastructure operations. The ideal candidate will have a Bachelor’s degree in Computer Science, a minimum of 3 years in system administration, and a strong background in Windows/Linux systems. The role emphasizes support, system monitoring, and automation, requiring proficiency in Active Directory and cloud services. A competitive permanent position is offered.

Qualifications

• Minimum of 3 years of experience in system administration or infrastructure operations.
• Fluent in English (spoken and written).
• Proven experience with virtualization environments and cloud platforms.
• Strong analytical and troubleshooting skills.

Responsibilities

• Operate and support hybrid cloud environments including OpenShift and Azure.
• Manage service requests and incidents through IT Helpdesk.
• Perform user access management and directory services operations.
• Conduct routine patching and implement security updates.
• Collaborate with internal teams on infrastructure projects.

Skills

System administration

Windows Server

Linux administration

Active Directory

Cloud platforms (Azure, AWS)

Scripting (PowerShell, Bash)

Container platforms (Docker/Kubernetes)

Networking (DNS, DHCP, VPNs)

Education

Bachelor’s degree in computer science or related field

Tools

OpenShift

Terraform

Ansible

Zabbix

Prometheus

Grafana

Job description

Overview

Administer and maintain physical and virtual infrastructure, including Windows/Linux servers, storage systems, and virtualization platforms (Proxmox, Hyper-V, oVirt).

Responsibilities

• Operate, monitor, and support hybrid cloud environments, including OpenShift clusters (on-premises) and infrastructure in Azure and AWS.
• Provide 1st and 2nd line support, managing service requests and incidents through the IT Helpdesk and Service Desk.
• Perform user access management, rights enforcement, and directory services operations using Active Directory and Azure Active Directory.
• Apply system and security updates, conduct routine patching, and implement configuration changes in alignment with security and compliance requirements (e.g., ISO 27001, GDPR).
• Support system performance monitoring, capacity management, backup operations, and disaster recovery readiness.
• Contribute to automation initiatives using scripting languages (e.g., PowerShell, Bash) and infrastructure-as-code tools when applicable.
• Maintain accurate and up-to-date documentation of systems, processes, configurations, and operational procedures.
• Collaborate with internal teams to support deployments, infrastructure projects, and continuous improvement initiatives.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field; equivalent practical experience will also be considered.
• Minimum of 3 years of experience in system administration, infrastructure operations, or a comparable role.
• Proven experience with Windows Server and Linux system administration.
• Proficiency in directory services and cloud platforms: Active Directory, Azure, and Microsoft 365.
• Familiarity with virtualization environments, basic networking (DNS, DHCP, VPNs, firewalls) and storage networking.
• Strong analytical and troubleshooting skills, with the ability to work independently and collaboratively.
• Fluent in English (spoken and written).
• Hands-on experience with OpenShift, container platforms (Docker/Kubernetes), and hybrid cloud management.
• Knowledge of Infrastructure as Code tools (e.g., Terraform, Ansible).
• Exposure to monitoring and observability platforms (e.g., Zabbix, Prometheus, Grafana).
• Experience in environments aligned with ITIL, DevOps, or Agile methodologies.

Type of Employment: Permanent

Minimum Experience: 3 Years

Work Location: Penang