Surety Underwriting Manager

婵物捨; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

Join a leading company as a Technical Underwriter in Kuala Lumpur, where you'll provide guidance and expertise in underwriting strategies to enhance customer service and business plans. A supportive environment that values employee growth and compliance awaits you. Bring your experience and skills to make an impact!

Qualifications

• 2+ years experience in Claims or Underwriting.
• 4+ years experience in Claims or Underwriting for high school diploma holders.
• Zurich Certified Insurance Apprentice with related experience.

Responsibilities

• Implement underwriting strategies and solutions for product lines.
• Monitor and analyze performance metrics for underwriting.
• Support the development of technical underwriting guidelines.

Skills

Microsoft Office skills

Strong listening skills

Verbal communication skills

Written communication skills

Insurance industry experience

Education

Bachelor's Degree in relevant field

High School Diploma or Equivalent

Zurich Certified Insurance Apprentice

Job description

Job Summary

To provide technical underwriting expertise and guidance to Business Units and Underwriters under direct supervision, specializing in a line of business or product line, to enable achievement of business plans and excellent customer service.

Job Accountabilities - Key Responsibilities

1. Contribute to the implementation of underwriting strategies (e.g., pricing) and solutions (e.g., product development, underwriting tools, and processes) for a portfolio, line of business, or product line.
2. Develop knowledge in the specific product line and industry.
3. Monitor underwriting strategy performance metrics, data, and insights.
4. Operate within established organization Risk Policy, Global Underwriting Policy, and underwriting governance policies.
5. Contribute to the development of technical underwriting guidelines and best practices, including controls and procedures.
6. Work on projects of low to moderate complexity.
7. Handle queries within delegated authority.
8. Support portfolio management, including analysis to monitor profitability and growth of specialty business areas.
9. Monitor technical price accuracy and support technical price certification.
10. Participate in the technical underwriting review process.
11. Address compliance-related queries, including regulatory examinations and insurance department inquiries.
12. Anticipate, recognize, and respond to customer needs.
13. Support the implementation of customer initiatives.
14. Provide status updates.
15. Resolve technical problems by referring to policies, procedures, and specifications.
16. Compare alternatives to solve problems or improve procedures or products, and provide recommendations.
17. Provide technical expertise for short-term, defined scope projects.

Job Functions

• May recommend changes or remedial actions.
• Contribute to the development of technical standards, controls, and practices within the line of business or product line.
• Monitor accumulations elements where appropriate.
• Contribute to underwriting technical training content development.

Job Qualifications Required:

• Bachelor's Degree and 2+ years of experience in Claims or Underwriting, OR
• High School Diploma or Equivalent and 4+ years of experience in Claims or Underwriting, OR
• Zurich Certified Insurance Apprentice including an Associate Degree and 2+ years of experience in Claims or Underwriting.

Additional Skills:

• Microsoft Office skills.
• Preferred: Strong listening, verbal, and written communication skills; insurance industry experience.

Business Accountabilities

• Review and analyze project performance, highlighting discrepancies against plans.
• Ensure compliance with relevant legal and regulatory principles.
• Collect and analyze data to facilitate underwriting decisions.
• Monitor and improve underwriting processes.
• Review customer service levels and highlight discrepancies.
• Provide procedural advice to internal clients to ensure standards are met.

You are the heart & soul of Zurich!

At Zurich, we challenge the status quo and focus on positives. We value our employees' experience and offer opportunities for growth within the company. Let’s grow together!

Location: MY - Kuala Lumpur

Remote working: Not specified

Schedule: Full Time

Recruiter: Taren Kaur

Closing date: Not specified