Support Technician

Dexian Asia Pacific; Penang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading engineering company located in Penang is seeking a motivated individual to join their development team. This position involves testing new features for digital radios, executing regression tests, and programming mobile/portable radios. Ideal candidates should hold a relevant diploma and may include fresh graduates. Strong communication and teamwork skills are essential, along with flexibility for project needs.

Qualifications

• Preferably with 1 - 3 years of working experience in a software development team.
• Fresh graduates / Entry level applicants are encouraged to apply.
• Experience in communication devices or consumer products will be an added advantage.

Responsibilities

• Work with development team on testing new feature for the product.
• Execute sanity and regression tests.
• Setup, collect, and record data for CP/KPI.
• Programming of mobile and portable radios.
• Organize, prepare, pack and ship radios.

Skills

Communication skills

Problem-solving

Teamwork

Education

Diploma in Electrical / Electronic / Telecommunications / Computer Engineering or Computer Science

Job description

Overview

An engineering team that specializes in the development of world-class digital two-way subscriber radios for the mission-critical market.

Responsibilities

• Work with development team on testing new feature for the product.
• Execute sanity and regression tests.
• To meet the project's deliverable and timeline requirements in a highly dynamic environment.
• To setup, collect, and record data for CP/KPI.
• Programming of mobile and portable radios.
• Organize, prepare, pack and ship radios.
• Issue duplication including setup, configuration, reproduction, and log capturing.
• Department inventory tracking & procurement, housekeeping.

Requirements

• Diploma in Electrical / Electronic / Telecommunications / Computer Engineering or Computer Science.
• Preferably with 1 - 3 years of working experience in a software development team.
• Fresh graduates / Entry level applicants are encouraged to apply.
• Experience in communication devices or consumer products will be an added advantage.
• Ability to work independently and communicate well (verbally & in written form) across different functional teams.
• Flexible to accommodate short notice work arrangements due to project/business needs.
• Candidate must be willing to work in Bayan Lepas, Penang.