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Support Engineer

Nala Groups on behalf of Nala Groups

Johor Bahru

On-site

MYR 100,000 - 150,000

Full time

19 days ago

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Job summary

Nala Groups is hiring a Full-time Support Engineer in Johor Bahru. The role includes handling system and network infrastructure, providing technical support, and requiring a Bachelor's degree in Computer Science or a related field. Interested candidates with 2-3 years of experience are encouraged to apply.

Qualifications

  • 2-3 years of relevant work experience required.
  • Excellent communication skills.
  • Positive attitude with willingness to learn.

Responsibilities

  • Communicate and collaborate with multitier personnel, such as clients and vendors.
  • Install, configure, test, and maintain system and network infrastructure.
  • Provide backend support for customer IT technical issues.

Skills

Communication
Problem-solving
Analytical skills
Organizational skills

Education

Bachelor's Degree in Computer Science/Information Technology, Engineering (Telecommunications) or equivalent

Tools

VMware
Hyper-V
Veeam
Altaro

Job description

Nala Groups on behalf of Nala Groups is hiring a Full time Support Engineer role in Johor Bahru, Johor. Apply now to be part of our team.


Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
  • 2-3 years of relevant work experience required for this role
  • Expected salary: RM2,500 - RM4,500 per month

Job Position:System Engineer | SPJ

Company Background:IT solution and service provider

Working Hours:

Monday to Friday, 8:30am – 6:00pm

Weekend and Public Holiday on Project basis (only if needed)

Working Location: Kwsn Perindustrian Terbau II, Johor Bahru.

Salary Package: RM 2,500 ~ RM 4,500

(Benefits: All allowance will be disclosed in the interview session)

Job Responsibilities:

  • Communicate and collaborate with multitier personnel, such as clients and vendors

  • Attending project study for system design and network infrastructure design

  • Prepare pre and post-project documentation

  • Install, configure, test and maintain system and network infrastructure

  • Provide backend support for customer IT technical issues and ensure meeting SLA

  • Periodic report submission to operation support team

Job Requirement:

  • Excellent communication skills

  • Positive attitude with willingness to learn

  • Resourceful and Problem-solving Skill

  • Analytical skills

  • Organizational skills and a team player

  • Bachelor's Degree in Computer Science/Information Technology, Engineering (Telecommunications) or equivalent

  • Virtualization solution knowledge (VMware, Hyper-V)

  • System backup solution knowledge (Veeam, Altaro)

  • Networking knowledge (OSI network layers, TCP/IP, Switching, Routing, VLAN , Wireless)

  • Network security knowledge (Firewall, EndPoint Security, Policy and Enforcement of Unified Threat Management)

  • Professional certification will be anaddedadvantage

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