Support Engineer

Nala Groups on behalf of Nala Groups; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

Nala Groups is hiring a Full-time Support Engineer in Johor Bahru. The role includes handling system and network infrastructure, providing technical support, and requiring a Bachelor's degree in Computer Science or a related field. Interested candidates with 2-3 years of experience are encouraged to apply.

Qualifications

• 2-3 years of relevant work experience required.
• Excellent communication skills.
• Positive attitude with willingness to learn.

Responsibilities

• Communicate and collaborate with multitier personnel, such as clients and vendors.
• Install, configure, test, and maintain system and network infrastructure.
• Provide backend support for customer IT technical issues.

Skills

Communication

Problem-solving

Analytical skills

Organizational skills

Education

Bachelor's Degree in Computer Science/Information Technology, Engineering (Telecommunications) or equivalent

Tools

VMware

Hyper-V

Veeam

Altaro

Job description

Nala Groups on behalf of Nala Groups is hiring a Full time Support Engineer role in Johor Bahru, Johor. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
• 2-3 years of relevant work experience required for this role
• Expected salary: RM2,500 - RM4,500 per month

Job Position：System Engineer | SPJ

Company Background:IT solution and service provider

Working Hours:

Monday to Friday, 8:30am – 6:00pm

Weekend and Public Holiday on Project basis (only if needed)

Working Location: Kwsn Perindustrian Terbau II, Johor Bahru.

Salary Package: RM 2,500 ~ RM 4,500

(Benefits: All allowance will be disclosed in the interview session)

Job Responsibilities:

• Communicate and collaborate with multitier personnel, such as clients and vendors

• Attending project study for system design and network infrastructure design

• Prepare pre and post-project documentation

• Install, configure, test and maintain system and network infrastructure

• Provide backend support for customer IT technical issues and ensure meeting SLA

• Periodic report submission to operation support team

Job Requirement:

• Excellent communication skills

• Positive attitude with willingness to learn

• Resourceful and Problem-solving Skill

• Analytical skills

• Organizational skills and a team player

• Bachelor's Degree in Computer Science/Information Technology, Engineering (Telecommunications) or equivalent

• Virtualization solution knowledge (VMware, Hyper-V)

• System backup solution knowledge (Veeam, Altaro)

• Networking knowledge (OSI network layers, TCP/IP, Switching, Routing, VLAN , Wireless)

• Network security knowledge (Firewall, EndPoint Security, Policy and Enforcement of Unified Threat Management)

• Professional certification will be anaddedadvantage