Supply Chain Manager

The Supply Chain Manager will have end-to-end oversight of all supply chain operations for the affiliate. This encompasses demand and supply planning, integrated business planning, customer service and order management, distribution and logistics, indirect procurement, and inventory governance and audit. Critically, you will be responsible for ensuring KPIs are consistently met, proactively identifying process gaps, and driving continuous improvement initiatives across all levels of the supply chain. Furthermore, strict adherence to internal and external regulations, including border policies, regulatory and trade compliance, and order-to-cash procedures is paramount.

What You Will Achieve

• The Supply Chain Manager is responsible for overseeing all supply chain operations, including demand and supply planning, integrated business planning, customer service and order management, distribution and logistics, indirect procurement, and inventory governance.
• Ensuring strict adherence to internal and external regulations, including border policies, regulatory and trade compliance, and order-to-cash procedures is paramount. The role also involves proactively identifying process gaps and driving continuous improvement initiatives across all levels of the supply chain.
• Managing the availability of supply required to deliver business plans for all channels (Brick & Mortar, Online), maintaining inventory in accordance with Affiliate KPIs, and optimizing the flow of supply and safety stock to deliver units to trade.
• Ensuring the operational success of the Distribution Centre (DC) by managing Third Party Logistics (3PL) vendors, handling inventory discrepancies and quality issues, and managing all aspects of the end-to-end online business, including forecasting, supply, quality, and order management.
• Leading and developing the supply chain team to ensure KPIs are met, providing coaching, constructive feedback, development opportunities, and recognition to direct reports and key contributors. Identifying opportunities to develop high-potential staff through involvement in new projects, expanded accountabilities, promotions, and/or transfers.

The above statements reflect the general details considered necessary to describe the principle functions of the job identified and shall not be considered as a detailed description of all the work required inherent in the job.

What You Will Need

• Bachelor’s degree or equivalent with 7 years of relevant experience in the related field.
• Process-driven and analytical mindset, and proficiency in Microsoft Office and analytics platforms.
• Strong communication and collaboration skills.
• Ability to work under pressure and tight deadlines.
• Proven track record of success in a similar role.

What We Offer

• We provide market-competitive packages and trainings to our staff to ensure they are well-rewarded with room to excel in their career.
• Opportunities to learn and lead: we provide on-the-job trainings to ensure employees are equipped with the most up-to-date skillsets and knowledge.
• Career development: we work with you to advance your career through short-term assignments, relocations and new experiences.
• Work-life balance as a priority: we offer benefits and implement policies to help employees balance their personal and professional priorities.

Who We Are

We are the global leader in prestige beauty —delighting consumers with transformative products and experiences, inspiring them to express their individual beauty through our high-touch offerings. We are a brand-led business and the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of our founder Estée Lauder.

We are a values-driven organization. Our actions are rooted in the Lauder Family values of respect for the individual, uncompromising ethics and integrity, generosity of spirit and fearless persistence. Building on these core values we also abide by the following principles:

• Unwavering commitment to quality and excellence.
• Infusing creativity and innovation throughout all aspects of the business.
• Nurturing and developing world-class talent.
• Cultivating an inclusive and diverse workplace.
• Acting responsibly and caring for the communities we serve.