Supply Chain Associate

Keysight Internet Infrastructure; Penang; On-site; MYR 25,000 - 35,000; Full time

Job summary

A leading technology innovator is looking for a Supply Chain Management professional to define product line planning, manage business trends, and enhance customer satisfaction. The ideal candidate will have a degree and some relevant experience, and will be instrumental in effective inventory and production logistics.

Qualifications

• Bachelor's or Master's Degree or equivalent required.
• Up to 2 years' relevant experience may be considered.

Responsibilities

• Define mid and long-term plan for Product Line based on forecast and order trend.
• Manage order issues and escalate customer inquiries.
• Support Product Line on shipment projection and backlog profile.

Education

Bachelor's or Master's Degree or equivalent

Job description

Overview

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities

• Define mid and long-term plan for Product Line based on forecast and order trend.
• Manage business trend like order trend, inventory level, capacity plan and/or resource plan
• Manage exceptions from Oracle Advanced Supply Chain Planning.
• Liaise with Factory Order Management Team pertaining to order issues and customer escalation/enquiry.
• Release plan to production/Contract Manufacturer to build.
• Trigger Kanban for sub-assemblies/Finish Good which are built by contract manufacturer (CM).
• Perform the inventory reservation once units are submitted.
• Release (ship release) the order for shipment to Supply Chain Order Management Team.
• Perform the closure on those “completed” & “cancelled” work orders.
• Withdraw units from FGI for re-calibration or C-Opt.
• Liaise with production as appropriate
• Communicate to production and update build plan when there is any change in the order (cancelled, push-out, configuration or qty change).
• Follow up on production progress to ensure work order complete per work order submission date.
• Provide escalation list to production for them to prioritize the FGI submission.
• Monitor on work order aging and work with production to close work order on time.
• Liaise with logistic on escalation order or issue related to order
• Log Outbound Expedite Shipment Request (OESR) for last minutes FGI submission to avoid On time Arrival (OTA) miss.
• Follow up with Logistic department and logistic service provider on those escalated shipment.
• Interface with procurement & Internal Supplier department to ensure adequate materials requirement.
• Liaise with engineer to provide the evaluation support.
• Support acknowledgement of orders and customer expedites.
• Liaise with Demand Planner on those demand forecast and big deal issues.
• Support Product Line on shipment projection, backlog profile, and monthly shipment flash preparation.
• Monitor Available to Promise Dates and product lead times to ensure customer satisfaction.
• Work cross functionally to analyze and resolve Oracle Exception actions, including both material and capacity constraints.
• Maintain parameters and actions to ensure proper supply chain inventory levels and capacity levels over the planning horizon.
• Liaise with Contract Manufacturing (CM) as appropriate.
  

Qualifications

• Bachelors or Master Degree or University Degree or equivalent.
• No prior experience required; may have up to 2 years’ relevant experience.
  
  

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***