Supplier Quality Engineer - On site

Cricut; Kulai; On-site; MYR 50,000 - 80,000; Full time

Job summary

Cricut is seeking a Supplier Quality Engineer in Malaysia, responsible for ensuring high-quality components from suppliers in the home appliance industry. The role involves overseeing quality, conducting audits, performing failure analysis, and collaborating with cross-functional teams. Ideal candidates have a relevant engineering degree and experience in supplier quality within consumer electronics.

Benefits

Outstanding medical, dental, and vision benefits

Pet insurance

401K match

Life insurance

Paid time off

On-site massages

Employee discounts

Promotions based on performance

Qualifications

• 3–7 years of experience in supplier quality engineering in home appliance/consumer electronics.
• Hands-on experience with diagnostic and measurement tools.
• Familiarity with ISO 9001, IATF 16949.

Responsibilities

• Manage the quality of components from suppliers ensuring compliance with standards.
• Conduct supplier audits and support qualification.
• Drive root cause analysis and corrective actions for quality issues.

Skills

Motor control systems

PCB design and testing

Cable assembly standards

PSU safety/compliance

Problem-solving

Communication

Statistical Process Control (SPC)

Failure Mode Effects Analysis (FMEA)

Education

Bachelor’s degree in Electrical, Mechanical, or Mechatronics Engineering

Tools

8D

FMEA

Control Plans

Statistical Process Control (SPC)

Measurement tools for electronic components

Job description

At Cricut, we believe that we’re all born makers. When we built our first cutting machine, we saw the potential for a simple yet powerful tool to completely transform the way people craft, design, and DIY. Since then, we continue to innovate with new machines, platforms, materials, and tools, but that’s just what we do. Who we are is a bustling worldwide community, a means for connection, and an outlet for unbridled creativity. Join us as we place the power of handmade into the hands of ALL.

Life

Love your work. And your coworkers.

Our company is made up of A+ human beings. We ask tough questions, entertain ideas outside of our own, and work together to make something bigger than ourselves. With Cricut growing in China, the U.K., Australia, New Zealand, as well as Europe and South America, we’re on an unstoppable roll, satisfying that innate creative itch around the world. We train, develop, and celebrate great work with hallway high fives and promotions within. We also throw the world’s best Halloween party.

We take care of our team. From outstanding medical, dental, vision, and retirement benefits, to pet insurance, 401K match, life insurance, incentive programs, paid time off, on-site massages, phenomenal work-life balance, and employee discounts, we offer the best benefits package in the DIY consumer electronics industry. Period.

Like what you see? We can’t wait to meet you.

Job Description

We are seeking a Supplier Quality Engineer (SQE) with strong technical expertise in home appliance components, including motors, printed circuit board assemblies (PCBA), wire harnesses, and power supply units (PSUs). This role is responsible for ensuring supplier quality, driving root cause analysis, and implementing robust quality systems to support high-performance, reliable products.

Responsibilities

• Component Quality Oversight: Manage and monitor the quality of motors, PCBA, wire harnesses, and PSUs from suppliers, ensuring compliance with specifications and standards.
• Supplier Audits & Qualification: Conduct supplier audits (process, system, and product) and support supplier qualification and onboarding.
• Failure Analysis & Diagnostics: Lead root cause analysis for component failures using tools such as:
  • Motors: Oscilloscopes, vibration analyzers, torque testers, and thermal imaging.
  • PCBA: ICT (In-Circuit Testing), FCT (Functional Circuit Testing), X-ray inspection, AOI (Automated Optical Inspection), and boundary scan.
  • Wire Harnesses: Continuity testers, Hi-Pot testers, crimp height gauges, and pull force testers.
  • PSUs: Load testers, multimeters, oscilloscopes, and thermal chambers.
• Corrective & Preventive Actions: Drive 8D, 5-Why, and FMEA processes to resolve quality issues and prevent recurrence.
• Quality Metrics & Reporting: Track supplier performance using KPIs such as PPM, yield, and defect trends. Report findings and improvement plans regularly.
• Process Improvement: Collaborate with suppliers to implement Poka-Yoke, control plans, and SPC (Statistical Process Control) to improve process capability.
• Cross-Functional Collaboration: Work closely with R&D, Manufacturing, and Procurement teams to align quality expectations and resolve technical issues.

Qualifications

*ONLY APPLICABLE TO MALAYSIAN*

QUALIFICATION AND EXPERIENCE

• Bachelor’s degree in Electrical, Mechanical, or Mechatronics Engineering or a related technical field.
• 3–7 years of experience in supplier quality engineering, preferably in thehome appliance or consumer electronicsindustry.
• Strong understanding ofmotor control systems, PCB design and testing, cable assembly standards, and PSU safety/compliance.
• Hands-on experience withdiagnostic and measurement toolsfor electronic and electromechanical components.
• Familiarity withISO 9001, IATF 16949, and other relevant quality standards.
• Proficient in quality tools: 8D, FMEA, Control Plans, SPC, MSA, and DOE.
• Excellent communication and problem-solving skills.
• Willingness to travel up to 70% to supplier and manufacturing sites.
• Ability to communicate in Mandarin, to support collaboration with China-based suppliers.

Additional Information

What to Do Next:Please attach your resume including links to your Github and website where applicable. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information!