Supplier Quality Engineer III

Ultra Clean Technology; Batu Kawan; On-site; MYR 80,000 - 100,000; Full time

Job summary

Join a leading company in the semiconductor industry as a Supplier Quality Engineer III in Malaysia. In this critical role, you'll manage customer quality issues, drive compliance, and lead audits. If you're driven by quality excellence and have significant experience in engineering, we'd love to hear from you!

Qualifications

• 5-10 years in compliance engineering or manufacturing.
• Experience with ISO 9001 standard required.
• Background in Mechanical engineering is a plus.

Responsibilities

• Manage customer quality issues and audits.
• Implement production part qualification requirements.
• Drive problem-solving processes for quality escapes.

Skills

Preventive quality methods

Statistical data analysis

Critical thinking

Structured problem solving (8D)

Business process improvement

Communication skills

Leadership skills

Process FMEA

SPC

Measurement System Analysis

Education

Bachelor's in engineering or equivalent

Registered ISO 9001 auditor

Job description

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into smartphones, smart cars, and devices that use artificial intelligence. This is a critical time for the semiconductor industry and for UCT. As technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo, and exceeding customer expectations. If you have a relentless drive to succeed, a strong focus on quality, and a passion for success, join us today!

UCT is seeking a talented Supplier Quality Engineer III to join us in Malaysia.

Essential Duties and Responsibilities:

1. Manage customer quality issues.
2. Define and implement production part qualification requirements based on thorough understanding of customer quality requirements.
3. Report to the Site Quality Head and support operations to understand customer requirements.
4. Manage customer audits, including scheduling, leading, follow-up, and closure of all audit actions.
5. Serve as the first point of contact for customer compliance, product quality, and process quality issues, partnering with Manufacturing, Engineering, Purchasing, Supply Chain, Sales, and Operations management.

Goals and Objectives:

1. Meet or exceed all goals related to Customer Quality Scorecards.
2. Ensure compliance with Customer QMS & technical audits and complete action plans.
3. Manage customer-reported defects effectively using 8D problem-solving and meet cycle-time metrics.
4. Interface with customers regarding material purges, recalls, and issues.
5. Drive problem-solving (8D) on quality escapes impacting the customer.
6. Create presentations and action plans for customer and internal communication.

Knowledge, Skills, and Abilities:

• Skills in preventive quality methods, statistical data analysis, critical thinking, structured problem solving (8D), metrics utilization, and process improvement.
• Experience managing customer quality issues and setting up product and process quality control for assembly lines.
• Knowledge of regulatory compliance, product, process, and system audits.
• Strong communication, leadership, and management skills.
• Knowledge of Process FMEA, SPC, and Measurement System Analysis.
• Ability to read technical drawings and knowledge of GD&T.
• Knowledge of basic statistics and data analysis for continuous improvement.

Educational and Certification Requirements:

• Bachelor's degree in engineering or a related technical discipline; Mechanical engineering background is a plus.
• Registered ISO 9001 auditor experience is a plus.

Experience Requirements:

• 5-10 years of experience in functional management, compliance engineering, operations, quality, or reliability.
• Experience with ISO 9001 standards, quality and manufacturing systems, business process improvement tools, and problem solving.
• Experience managing critical customer communications.
• Experience with Lean, 6S, zero defect manufacturing, inspection methods, and tools.

Physical Demands and Working Conditions:

This section is included for compliance with the Americans with Disabilities Act (ADA).

• Work primarily in a standard office environment.
• Standard office hours; may involve occasional out-of-town travel.
• Physical demands include lifting 10-20 pounds infrequently.
• Extended use of phone and computer may be required.
• Moderate noise levels from printers, faxes, computers, etc.

At Ultra Clean Technology, we celebrate diversity! We are proud to be an equal opportunity employer, committed to providing equal employment opportunities regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity, marital status, or other protected characteristics.